IT Support Manager

2 weeks ago


City of London, United Kingdom Understanding Recruitment Full time

**IT Support Manager**

A brand new and exciting role has just arisen for an experienced IT Support Manager to join a leading charity based in Aldgate, Central London. As the IT Support Manager you will have experience of working in an ITIL environment while also being able tolead a team of Service Desk professionals. This is a great chance for someone to work for a leading charity that have a brilliant working environment whilst still getting the chance to learn new skills and develop your career.

The IT Support Manager will be responsible for all SLA's and OLA's while also ensuring that the Service Desk team are working at their most effective. You will be working closely with a wide variety of IT teams to ensure the continued development of theIT services. As the IT Support Manager you will be working closely with a number of senior stakeholders so strong communication skills are essential. Please note that this position is hybrid with 2 days a week in the office.

**Skills required for the IT Support Manager are**:

- Excellent knowledge of ITIL
- An understanding and experience of working within an Agile environment
- Great communication skills

**Service Desk Manager / IT Support Manager / ITIL / Agile**

This is a great chance for an IT Support Manager to work for a leading charity and really help them to progress the IT environment further.

**Salary**: £40,000 - £42,000 + Excellent benefits

**Location**: Aldgate, Central London

Understanding Recruitment is acting as an employment agency for this vacancy



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