Telesales Agent

2 weeks ago

Manchester, United Kingdom Connections Recruitment Full time

**TeleSales Agents - nights, 3 nights on, 3 off, rota basis**

**Inbound warm leads - Accident Management Company - Near Manchester Airport**

**£25-28k basic plus addition £20-25k OTE.......fantastic career progression**
- Role Purpose: Telesales_

The purpose of this role is convert warm Inbound telephone calls and web leads into sales opportunities.

This should be achieved through enhanced sales and customer experience skills that ensure the customer is provided with a personalised solution to their needs.
- Role & Responsibilities_
- Handling incoming calls and/or Web leads and convert into sales opportunities
- Making necessary calls backs and follow up calls to convert sales
- Deliver a high level of customer experience through a consultative and solution focussed sales approach
- Ensure accurate data is captured on every opportunity in line with company processes.
- Provide customers with accurate information and guidance at all times
- Qualifications, Experience, Skills & Attributes_
- Demonstrable experience in a telephone based sales role
- Ability to showcase a consultative sales approach
- Proven experience of achieving multiple sales based KPI’s
- An eye for detail and effective record keeping.
- Excellent time and task management
- A passion for helping others and delivering excellent customer service. The ability to show empathy & understanding.
- Willingness to work in a global team
- A willingness to learn, develop and grow within your role.
- Knowledge of the insurance, credit hire, and motor vehicle hire industry is highly desirable but not essential.
- High level of professional customer service & empathy
- Who We Are_
- Our client is a market leader in the auto sector with established and developing businesses across accident replacement vehicles and management and subscription car ownership. The business is fast-paced and dynamic with an aggressive growth agenda.
- We put our customers at the centre of everything we do and so we must constantly develop our people to provide world-class service and support.
- We encourage our people to have constructive, open and honest communication to make Movigo Group extraordinary. We operate in a constantly evolving environment that is underpinned by a strong focus on collaboration and productivity.
- We value and nurture a progressive and continuous improvement culture with a focus on creating and maintaining a high-performance company. This means (as an entire business) we constantly maintain a growth mindset in everything we do.
- There is unlimited opportunity to grow, do more and do better.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Night shift
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Telesales: 3 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: JJ/telesales

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