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Central Sales Support

5 months ago

York, United Kingdom Student Roost Full time

**Location: Home Based Regional Travel Required**

**Hours**: 37.5 hours per week

**_ We are looking for 2 team members to join the team on the following shifts :_**

**_ 10am to 6pm OR 2pm to 9pm_**

3 month Fixed Term Contract

Were Student Roost. An owner and operator of purpose-built student accommodation across the UK. Were unrecognisable from the small brand that launched in 2017, having already created a portfolio of over 19,000 beds and ambition to increase that in the near future.

Were made up of really good people and were a business who endeavours always to do the right thing, in the right way truly putting students experience, welfare and safety at the top of our agenda.

Weve all heard if you build it they will come; we believe if you build it right, they will stay. That goes for both our residents and our people. We want to be a stable, welcoming and safe backdrop to our residents entire time at University, giving them one less thing to worry about. And for our people, we all spend more time at work than we do with our loved ones, we think its only right that you do that in an organisation, environment and a team that you love being a part of.

The Central Sales Support role will be working within the Sales and Revenue department under the Sales and Partnership team and reporting directly to the Central Sales Manager.

The focus is upon our direct sales channel and converting bookings within our portfolio in a timely manner and offering a support function to the wider business within the key challenging markets.

**KEY ACCOUNTABILITIES**:

- Focus on support to enhance conversion of bookings in key challenging markets.
- Facilitate direct communication channels with students ensuring a clear and efficient flow of information.
- Oversee and review all expiring, expired offers, including expired offers administration.
- Fully use Kinetics Booking Admin to aid in enhancing conversion.
- Responding to customer communications in appropriate timescales and professional manner
- Support with Ad Hoc tasks and projects as required by the Sales and Partnership Team

**PERSON SPECIFICATION**
- A people person with a natural ability to build rapport.
- Ideally worked within the PBSA industry with a sales background previously.
- General knowledge of sales support function and experiences.
- Have a passion for sales and achieving targets.
- Love the sales process and delight in communicating with customers and closing the deal.
- Great communicator, confident in building internal and external relationships.
- High level of attention to detail.
- Organised and a practical approach to be able to prioritise workloads.
- A can-do attitude and be able to work within a fast-paced environment.
- A great team player.

**Job Types**: Full-time, Temporary contract

Contract length: 3 months

**Salary**: £24,375.00 per year