Customer Program Leader

6 months ago

Cheltenham, United Kingdom GE Aviation Full time

**Job Description Summary**: Role Summary

The F-35 team is growing and an opportunity has arisen for a Customer Program Leader to lead/support the ongoing the F-35 Remote/Input Output (RIO) & Standby Flight Display (SFD) program with specific duties associated with ownership of production contracts. The role sits within the UK Electrical Power systems business of GE Aerospace, reporting to the F-35 Senior Program Manager.

Acronyms

RIO - Remote Input & Output Unit

SFD - Standby Flight Display

LPB - Lead Professional Band

GE - General Electric

S&OP - Sale & Operations Planning

**Roles and Responsibilities**
- Develops strong customer relationships and serves as the interface between customer and GE. Establishes and maintains regular customer reporting rhythms.
- Accountability and leadership of the Production contracts of RIO & SFD. All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal business team, managing the transfer of information and requests.
- Working closely with Engineering, Order Management, Planning, Sales, all aspects of Supply Chain, Sourcing, Quality, and In-Service Support. Define the sequence of activities necessary to deliver the scope of work within time and resource constraints; manages critical path and realigns priorities to balance stakeholders’ requirements.
- Lead Toll Gates 10, 11 & 12 across the suite of RIO, SFD & RMS in timely manner.
- Works effectively across Organisational Matrix to prioritise, monitor, align and report relevant metrics - such as S&OP, production scheduling, delivery forecasting, demand management, order-book management, revenue, and margin debt collection & cash-flow, quality, On Time delivery, etc.
- Responsible for ensuring appropriate export licences and governmental requirements are maintained for assigned programme(s).
- Understands the business case and cost baseline to establish budget constraints, drives actions to achieve programme deliverables and business & financial targets throughout the programme lifecycle which include recurring product cost & nonrecurring development costs.
- Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations, solutions to issues.

**Required Qualifications**
- Basic knowledge in Product Management & Program Management.
- A technical background, preferably a degree in Engineering.

**Desired Characteristics/ Skills**
- Trained in Lean Six Sigma.
- Trained in Problem Solving through Root Cause Corrective Action.
- Ability to travel domestically and internationally (as required).
- Strong oral and written communication skills. Strong interpersonal and leadership skills.
- Lead initiatives of moderate scope and impact.
- Ability to coordinate several projects simultaneously.
- Effective problem identification and solution skills.
- Proven analytical and organisational ability.
- Highly motivated with personal credibility and the ability to influence internally and externally.
- Ability to work on own initiative.

**Flexible Working**:
GE supports flexible hybrid working arrangements for this position.

**Total Reward**:
At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
- Pension
- Bonus
- Life Assurance
- Group income protection
- Private medical cover

**Security Clearance**:
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

**Right to Work**:
**Additional Information**:
**Relocation Assistance Provided**:No

  • Customer Program Leader

    1 week ago

    Cheltenham, United Kingdom Experis Full time

    Role: Customer Program LeaderSite Location: Cheltenham Rate : £50-£70 per hour via Umbrella Duration : 12 monthsKey Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection - Customer engagementEssential Responsibilities Act as voice of customer within the business- driving to ensure customer...

  • Customer Program Leader

    3 days ago

    Cheltenham, United Kingdom Experis Full time

    Role: Customer Program LeaderConsidering making an application for this job Check all the details in this job description, and then click on Apply. Site Location: Cheltenham Rate: £50-£70 per hour via Umbrella Duration: 12 monthsKey Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection - Customer...

  • Customer Program Leader

    2 weeks ago

    Cheltenham, United Kingdom CV-Library Full time

    Role: Customer Program Leader Site Location: Cheltenham Rate: £50-£70 per hour via Umbrella Duration: 12 months Key Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection - Customer engagement Essential Responsibilities Act as voice of customer within the business- driving to ensure...

  • Customer Program Leader

    1 week ago

    Cheltenham, United Kingdom Experis Full time

    Role: Customer Program Leader Site Location: Cheltenham Rate: £50-£70 per hour via Umbrella Duration: 12 months Key Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection - Customer engagement Essential Responsibilities Act as voice of customer within the business- driving to ensure customer...

  • Experis | Customer Program Leader | Cheltenham

    6 days ago

    Cheltenham, United Kingdom Experis Full time

    Role: Customer Program Leader Site Location: Cheltenham Rate : £50-£70 per hour via Umbrella Duration : 12 months Key Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection - Customer engagement Essential Responsibilities Act as voice of customer within the business- driving to ensure customer...

  • Experis | Customer Program Leader | Cheltenham

    5 days ago

    Cheltenham, United Kingdom Experis Full time

    Role: Customer Program Leader Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Site Location: Cheltenham Rate : £50-£70 per hour via Umbrella Duration : 12 months Key Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection...

  • Experis | Customer Program Leader | cheltenham

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Experis Full time €50 - €70

    Role: Customer Program Leader Site Location: Cheltenham Rate : £50-£70 per hour via Umbrella Duration : 12 months Key Activities Program Management key activities such as: - Orderbook management - RMA management - Cash collection - Customer engagement Essential Responsibilities Act as voice of customer within the business- driving to ensure...

  • Customer Programme Leader

    6 months ago

    Cheltenham, United Kingdom General Electric Full time

    **Job Description Summary**: The Power Distribution and Controls business has several Customer Programmes in operation that require Program Leadership to ensure the key customer commitments are satisfied. Reporting to the Senior Product Leader, the key focus of the role is to work closely with cross functional business teams including: Programmes, Sales,...

  • Typhoon Customer Programme Leader

    6 months ago

    Cheltenham, United Kingdom GE Aviation Full time

    We offer unique opportunities to work on major international projects, developing critical aircraft systems that will be relied on by people across the globe for decades to come. The Power Distribution and Controls business has several Customer Programmes in operation that require Program Leadership to ensure the key customer commitments are...

  • Senior Security Program Manager

    6 months ago

    Cheltenham, United Kingdom Microsoft Full time

    Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to...

  • Customer Services Team Leader

    4 months ago

    Cheltenham, United Kingdom G4S Full time

    Role Responsibility: CUSTOMER SERVICES TEAM LEADER Salary: £33,212.50 per annum Working Hours: Permanent, Full Time, 40 hours per week (Mon - Fri) Location: Cheltenham, GL51 0EX Excellent benefits package including Contributory Pension, 2.5% Golden Hello payment on commencement of employment and a £2,000 annual retention bonus (pro-rata...

  • Customer Service Team Leader

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Charitynorth Devon Hospice Full time

    We're seeking a skilled Customer Service Team Leader to support our charity shop in Stow on the Wold.About Our ShopOur wonderful shop is part of Blue Cross, a network of over 50 charity shops across England and Wales. We're supported by generous donors who provide pre-loved items and new products, which helps fund our vital work: supporting sick, injured,...

  • Shift Leader

    6 months ago

    Cheltenham, United Kingdom Hydro Extrusions UK Ltd Full time

    **We are looking for 3 x Deputy Team Leaders to join our press team with the ambition to become future leaders!** **Our Company Values**: **Care** - Care for the work, our customers and the products we create. **Collaboration** - Work alongside the team and other Hydro sites to create the best results for us and our customers. **Courage** - Innovation....

  • Shift Leader

    6 months ago

    Cheltenham, United Kingdom Hydro Extrusions UK Ltd Full time

    **We are looking for 1 x Deputy Team Leader to join our press team with the ambition to become future leaders!** **Our Company Values**: **Care** - Care for the work, our customers and the products we create. **Collaboration** - Work alongside the team and other Hydro sites to create the best results for us and our customers. **Courage** - Innovation....

  • Cheltenham Supply Chain Leader

    6 months ago

    Cheltenham, United Kingdom GE Aviation Full time

    **Job Description Summary**: The Executive Supply Chain Leader is responsible for providing strategic leadership and operational oversight for the GE Aerospace Facility in Cheltenham (England). This role demands exceptional leadership, technical expertise in manufacturing, and a relentless focus on Safety, Quality, Delivery and...

  • Sport Leader

    6 months ago

    Cheltenham, United Kingdom Plus Camp Full time

    Job Summary: We are seeking a dedicated and enthusiastic Sport Leader to join our team. As a Sport Leader, you will be responsible for coaching participants in various sports activities. Your passion for sports and ability to motivate others will contribute to creating a positive and engaging environment for participants. **Duties**: - Plan, organize, and...

  • Technical Training Program Manager

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Jobs for Humanity Full time

    Job Title: Technical Training Program ManagerAbout Us:Jobs for Humanity is a leading organization in the industry, dedicated to providing exceptional training programs for our product range, dealer network, and valued customers.Estimated Salary: £60,000 - £80,000 per annumAbout the Role:We are seeking an experienced Automotive Trainer to develop and...

  • Senior Technical Program Manager

    6 months ago

    Cheltenham, United Kingdom Microsoft Full time

    Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to...

  • Cybersecurity Program Manager for Threat Intelligence

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Microsoft Full time

    OverviewAt Microsoft, we prioritize security as a critical component of our customers' digital experiences. Our Security organization aims to make the world a safer place by empowering every user, customer, and developer with simplified security solutions. As part of this mission, we are seeking a seasoned Cybersecurity Program Manager to drive initiatives...

  • Team Leader

    2 weeks ago

    Cheltenham, United Kingdom Pertemps Gloucester Full time

    Are you a natural leader with a keen eye for quality and efficiency?We are seeking a skilled Production Team Leader to oversee a dedicated team in a fast-paced industrial workweardivision.This role is ideal for someone with a hands-on approach to leadership, focused on driving excellence in team performance and customer satisfaction.Location: Cheltenham...