Health Records Library Clerk Within The Secretariat

2 weeks ago


King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full time

We are have a fantastic opportunity for an enthusiastic person to join our Health Records team within the Secretariat at The Queen Elizabeth Hospital.

You will have previous experience working within a team in customer facing roles. With an ability to work autonomously under your own initiative.

You will need to be diligent, have an eye for detail and be able to sustain repetitive record and document filing, this all works towards ensuring that when the healthcare teams require the relevant clinical history of their patients, the information can be made instantly available.

This is a physically demanding job as manual movement of large volumes of health records are involved in the day to day process.

Maintain the records retained within the department and via the “Case
Note Tracking Module” identify the whereabouts of those held outside of
the department. Retrieve records from the Health Records Library and deliver notes around the Trust to the Medical Secretaries.

To assist to maintain the filing system for the Consultant in accordance
with the secretaries systems for storage, retrieval and disposal of records.

Liaise with all grades of clinicians and management etc. as and when
required (and other qualified/authorised staff) to establish the identity of a patient and through discussion the appropriate and relevant patient case
history in order to ascertain the media on which the records are stored and which documents (if archived) are to be reproduced in hard copy state.

The Queen Elizabeth Hospital (QEH) King’s Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.

We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.

We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.

In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as ‘Good’ in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).

Please see attached Job Description and Person Specification for further information about this role.


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