Scanning and Attaching Clerk

4 weeks ago

King's Lynn, United Kingdom Vida Healthcare, Carole Brown Health Centre Full time
About the Role

Vida Healthcare has an opportunity for a scanning and attaching clerk to join our busy practice support team, on a part-time basis for 24 hours per week.

The scanning clerk is responsible for scanning all approved/received letters and correspondence regarding any patient into the Electronic Patient Record - SystmOne.  Individuals will perform a variety of moderately complex tasks that are highly confidential and defined by established policy and procedure.  In order to scan appropriately, the position involves understanding the document types and their need for directing and workflowing to relevant colleagues/GPs. Scanned images must be legible and a true likeness of the original document. They should be filed in a manner that allows them to be identified and retrieved from within the patient record.  These duties will be subject to regular appraisal and any amendments will be made in consultation and agreement with the post holder. The main responsibilities of the role include: Prepare received documents and images to be scanned and attached to the electronic patient record. Determine the document type/scanning protocol to use. Scan documents and then attach to EPR - either filing or workflowing as required. Manage these multiple complex tasks while maintaining quality requirements and time frames. Maintain knowledge of all scanning requirements in order to scan documents correctly. Communicate with supervisor and managers in regards to any issues or concerns identified Perform tasks accurately and in a timely manner. Maintain high level of confidentiality with patient information. Contribute ideas/solutions for process quality improvement. Perform other duties and assist in department projects as assigned. Ensure that paper documents once scanned are stored for the agreed timescales and in the agreed manner Ensure appropriate destruction at the expiry of stored time period. Documents not relating to registered patients must be returned to where they were received from with a note explaining this.

Our patients demand the highest standards of care and if you are conscientious with a strong team-working ethic, then this could be the ideal role for you.

You must be able to work collaboratively with the general practice team to meet the needs of patients. High quality service delivery, complete confidentiality and patient satisfaction are an absolute priority. We pride ourselves on our impeccable standards of patient care and in order to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to quality of service delivery.

About the Candidate

If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. We would particularly welcome applications from individuals who possess the following:

Educated to GCSE level, with English being one of those GCSE passed, or two years working experience. Previous computer training and experience Ability to work effectively with others. Excellent organizational, time management, communication skills, and attention to detail. Ability to work with highly confidential information. The following skills would also be desirable: Previous medical terminology training. Previous experience using SystmOne Entry level knowledge of emails, Microsoft products. Previous experience of working within the NHS. About Us Vida Healthcare is one of Norfolk’s largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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