Ward Clerk

You will be part of a multi-disciplinary ward team working on the short stay medical unit. They will be the first point of contact for visitors, patients and other staff of all disciplines and will provide a comprehensive range of clerical functions to support the ward team in delivering a high quality service to patients.

You will act as liaison between the clinical team, the patient’s family, friends etc. and other third parties such as police, social services and clinical staff in other trusts. You will predominantly be using NHS it systems, including patient centre on a daily basis.

We are looking for an enthusiastic professional Ward Clerk to work on Windsor Short Stay.

You will be the first point of contact for visitors, patients and other staff of all disciplines, and will provide a comprehensive range of clerical functions to support the ward team in delivering a high quality service to patients.

Your duties will include updating case notes and handling documentation, discharges, making appointments and arranging transport.

Good IT skills are essential to this role as you will predominantly be using NHS IT systems, including Patient Centre systems on a daily basis.

Excellent interpersonal and communication skills are needed to liaise with all staff, patients, relatives and other third parties such as police, social services and clinical staff in other Trusts.

You should be highly motivated, flexible, with attention to detail.

The Queen Elizabeth Hospital (QEH) King's Lynn is West Norfolk has a superb unspoilt coastline with pretty villages, all with their own individual charm. The medieval port of King's Lynn has some very interesting architecture.

We provide a comprehensive range of specialist and general acute services to around 331,000 people across West and North Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. We have more than 4,000 staff and volunteers and approximately 500 beds on a single site. Some specialist services and clinics are provided in community facilities, such as the North Cambridgeshire hospital in Wisbech. We work in partnership with neighbouring hospitals for the provision of tertiary services.

In February 2022 the QEH the Care Quality Commission rated the Trust as 'Good' in all of the core services they inspected, and recommended the Trust moves out of the recovery support system (formerly special measures).

Please see the attached job description and person specification for further information about the job role.