Call Centre Operator

6 months ago


Nottingham, United Kingdom Comet Marketing Solutions Full time

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Follow communication procedures, guidelines, and policies.
- Keep records of customer interactions, process customer accounts, and file documents.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide feedback on the efficiency of the customer service process.

**Salary**: £31,438.00-£33,275.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person


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