Call Centre Operator
6 months ago
**Responsibilities**:
- Answer incoming calls and respond to customer inquiries.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Follow communication procedures, guidelines, and policies.
- Keep records of customer interactions, process customer accounts, and file documents.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide feedback on the efficiency of the customer service process.
**Salary**: £31,438.00-£33,275.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Call Centre Team Leader
6 months ago
Nottingham, United Kingdom Healthcare Business Solutions (UK) Limited Full time**Contact Centre Team Lead** At HBSUK, we’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. You’ll have the opportunity to work on industry defining projects, finding solutions to real challenges that make a real difference to patient’s lives. **About Us** **About the Role** As a...
-
Call Centre and Admin Assistant
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre and Admin Assistant
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeWe are looking for enthusiastic individuals who are articulate, self motivated and able to provide excellent customer service over the phone. The ability to multi task is essential in this role as your key responsibilities will include: - Efficiently answer all inbound calls for five different branches - average of 90 calls per agent per day. - Verifying...
-
Call Centre Team Leader
6 months ago
Nottingham, United Kingdom Portakabin Full time**Role: Customer Contact Centre Team Leader** **Salary: Up to £28,000 + Bonus** **Location: Nottingham, NG9 6DP** You’ll be a determined and confident leader, looking for an opportunity to join an established and successful team based in Nottingham. With a background in either customer services or telemarketing, you will be confident working well under...
-
Call Centre Operative
6 months ago
Nottingham, United Kingdom Talent Catch UK Full timeResponsibilities: - Answer incoming calls from customers and provide assistance - Handle customer inquiries and resolve issues in a professional and timely manner - Conduct data entry and maintain accurate customer records - Communicate effectively with customers in English - Analyze customer needs and recommend appropriate products or services - Upsell...
-
Call Centre Operator
6 months ago
Nottingham, United Kingdom Comet Marketing Full time**Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer complaints or concerns - Perform data entry to update customer records accurately - Upsell products and services to customers when appropriate -...
-
Call Centre Operator
6 months ago
Nottingham, United Kingdom Affinity Sales and Marketing Full time**Key Responsibilities**: **1. Responsive Customer Care**: As a Customer Service Representative at Affinity Sales Marketing, your primary role will be to answer incoming calls from customers promptly. You'll provide assistance and information with professionalism and courtesy. **2. Efficient Problem Solver**: Handle customer inquiries, complaints, and...
-
Night Shift Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full time**The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre environment and is keen to progress their skills and progress in...
-
Night Shift Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full time**The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre environment and is keen to progress their skills and progress in...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £22,700 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Customer Service Advisor
6 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £25,000 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £25,000 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Call Centre Sales Specialist
6 months ago
Nottingham, United Kingdom Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Call Centre Sales Specialist
6 months ago
Nottingham, United Kingdom Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Centre Operations Manager
2 weeks ago
Nottingham, Nottingham, United Kingdom Office Angels Full timeJob Title: Centre Operations ManagerWe are seeking a proactive professional to oversee our new centre in Nottingham. As the Centre Manager, you will ensure smooth day-to-day operations, build lasting relationships with customers, and create a safe, efficient, and welcoming environment.Main Responsibilities:Oversee building facilities ensuring they are...