Call Centre Sales Specialist
6 months ago
About Us:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
Overview:
**Responsibilities**:
Our Customer Service Consultants help small to medium size businesses find insurance policies that meet their needs. You will use your communication skills to build a rapport, gather the right information to understand their needs, while providing excellent customer service.
You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.
**Summary of the role**:
- Our working hours are Monday to Friday 9am-5pm.
- Annual salary is from £22,000
- We are based in Nottingham City Centre with easy access from local bus routes and Park & Ride buses. We are located a 1-minute walk from Maid Marian Way tram station & a 10-minute walk from Nottingham train station.
- Structured 4-week training programme and a dedicated team to ensure you reach your potential.
Qualifications:
Experience call handling (ideally customer service expertise) is required
Experience in Insurance is desired, but not required. Many of our Customer Service Consultants come from a wide variety of customer focused careers
You will enjoy speaking to customers, be able to build strong rapport and take a genuine interest in their needs
We are looking for new colleagues that will fit in with our fun, but results driven culture
The ability to perform basic maths tasks and simple IT systems
Additional Information:
**Gallagher is Disability Confident Committed.** We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
If this sounds like somewhere you’d like to join, we'd love to hear from you
-
Call Centre Sales Specialist
6 months ago
Nottingham, United Kingdom Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Call Centre Operator
7 months ago
Nottingham, United Kingdom Affinity Sales and Marketing Full time**Key Responsibilities**: **1. Responsive Customer Care**: As a Customer Service Representative at Affinity Sales Marketing, your primary role will be to answer incoming calls from customers promptly. You'll provide assistance and information with professionalism and courtesy. **2. Efficient Problem Solver**: Handle customer inquiries, complaints, and...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Call Centre Team Leader
6 months ago
Nottingham, United Kingdom Portakabin Full time**Role: Customer Contact Centre Team Leader** **Salary: Up to £28,000 + Bonus** **Location: Nottingham, NG9 6DP** You’ll be a determined and confident leader, looking for an opportunity to join an established and successful team based in Nottingham. With a background in either customer services or telemarketing, you will be confident working well under...
-
Call Centre and Admin Assistant
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
6 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
7 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre and Admin Assistant
7 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeWe are looking for enthusiastic individuals who are articulate, self motivated and able to provide excellent customer service over the phone. The ability to multi task is essential in this role as your key responsibilities will include: - Efficiently answer all inbound calls for five different branches - average of 90 calls per agent per day. - Verifying...
-
Call Centre Team Leader
6 months ago
Nottingham, United Kingdom Healthcare Business Solutions (UK) Limited Full time**Contact Centre Team Lead** At HBSUK, we’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. You’ll have the opportunity to work on industry defining projects, finding solutions to real challenges that make a real difference to patient’s lives. **About Us** **About the Role** As a...
-
Night Shift Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full time**The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre environment and is keen to progress their skills and progress in...
-
Night Shift Call Centre Agent
6 months ago
Nottingham, United Kingdom EMCS Full time**The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre environment and is keen to progress their skills and progress in...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £22,700 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Customer Service Advisor
6 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £25,000 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Call Centre Agent
6 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £25,000 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Call Centre Operative
6 months ago
Nottingham, United Kingdom Talent Catch UK Full timeResponsibilities: - Answer incoming calls from customers and provide assistance - Handle customer inquiries and resolve issues in a professional and timely manner - Conduct data entry and maintain accurate customer records - Communicate effectively with customers in English - Analyze customer needs and recommend appropriate products or services - Upsell...
-
Call Centre Operator
6 months ago
Nottingham, United Kingdom Comet Marketing Full time**Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer complaints or concerns - Perform data entry to update customer records accurately - Upsell products and services to customers when appropriate -...
-
Call Centre Operator
7 months ago
Nottingham, United Kingdom Comet Marketing Solutions Full time**Responsibilities**: - Answer incoming calls and respond to customer inquiries. - Provide accurate, valid, and complete information by using the right methods/tools. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - Identify and assess customers' needs to...
-
Commercial Development Specialist
4 weeks ago
Nottingham, Nottingham, United Kingdom First Call Contract Services Full timeAbout the RoleWe are seeking an experienced Commercial Development Specialist to join our team at First Call Contract Services.As a key member of our sales and marketing team, you will be responsible for developing business relationships with clients in the construction industry.Your primary focus will be on the Midlands and Northern regions, where you will...