Customer Service Executive

3 weeks ago


Manchester, United Kingdom Venn Group Full time

**
Permanent Customer Service Advisor
We are currently keen to speak with Customer Assistants/Advisors who are available and looking for a new permanent role.

We are working closely with one of our clients, based in the Manchester area in helping them secure a Customer Service Advisor.

Someone that can come in and hit the ground running, with the ability to be the point of contact for customers and handle queries.

**Duties**:

- **To deliver an extremely professional, efficient and accurate customer service to our customers and field operations teams.**:

- **Support account and service managers to develop strong relationships with our customers.**:

- **Manage customer’s contacts for all requests and proactively deliver to a high standard.**:

- **Work closely with other department’s to ensure that we all meet our customer commitments delivering faults fixes, servicing and system improvements by planning all of our engineer’s time efficiently.**:

- **Generate accurate billing in line with customer pricing matrices and our work delivered.**:

- **Regularly review our efficiency and provide solutions for us to improve through innovation**:

- **Complete ad-hoc requests to support the customer and our service managers to develop our relationship and build our business.**

**Required experience**:

- **Experience of having worked in a results driven customer service environment**:

- **Computer literate**:

- **Fluency in English language (both verbal and written)**:

- **Great attention to detail**

To discuss the role or the other posts that we are recruiting to, please send through an updated version of your CV to



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