Customer Service Advisor

3 weeks ago

Manchester, United Kingdom WEX Inc. Full time

WEX Europe Services Ltd is a leading provider of business to business physical, digital and virtual card payment solutions - comprising small businesses, large fleets and corporations - with unparalleled security and control across a wide spectrum of business sectors.

We are executing against a multi-pronged growth strategy that enables us to maintain our leadership position and we hire people who share our passion for continuous innovation, client service and process improvement.

Our people make all the difference in our success, we currently have an exciting opportunity for a talented Customer Service Advisor to join our team supporting customers across the UK.

You will be working in an expanding Department, covering a European wide operation. The Department will be undertaking a varied number of tasks required to maintain an operation supporting a growing Fuel Card business.

What’s offer?
- Lucrative Compensation Package of £21,000 per annum
- Embrace the benefits of hybrid working, with the option to spend min 2 days a week in the office
- Optimal Work-Life Balance with Monday to Friday - 8.30am - 5pm
- Comprehensive Life Assurance Scheme & Robust Company Pension
- Financial Security with Income Protection
- Ample Time Off (25 days holiday plus bank holidays, with the option to purchase additional holidays)
- Exciting Discounts & Perks Platform
- Continuous Professional Growth through Supportive Coaching and Development
- Holistic Employee Wellbeing Support

Knowledge & Skills required
- High attention to detail.
- Ability to multitask.
- Excellent communication skills - written and verbal.
- Ability to work off own initiative - this is not a scripted CS role
- Taking ‘ownership’ of problems
- Ideally experience of working in a ‘Customer Service’ position previously but not necessarily the norm
- Flexibility to provide cover assistance to other positions within the team.
- Professional approach to work
- note this is a B2B environment not B2C.

Essential Duties and responsibilities
- Providing accurate logging onto multiple databases on every customer query
- Dealing with inbound calls - with a wide range of queries.
- Data entry tasks for customers
- Resolving and identifying issues across multiple channels.
- Looking after live chat facilities.
- Liaising with various departments to ensure that all customer receive the best possible service and in a timely manner.
- Production of customer record and files.

What’s next?

If you believe you have the necessary skills and passion to be a Customer Service Specialist then APPLY TODAY, as we would love to hear from you

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...

  • Customer Sales Advisor

    1 month ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Customer Sales Advisor Switch Advisor Ltd is seeking for a Customer Sales Advisor to join our team and play a key role in our growth strategy. **Responsibilities**: - Provide support to the sales team via phone and face to face interactions - Support the growth of the business by providing product knowledge and developing customer relationships. - Manage...

  • Customer Service Assistant

    4 days ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Customer Service Assistant, Full Time

    2 weeks ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    1 month ago

    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant Manchester, UK **Duties**: - Provide exceptional customer service by responding to...

  • Customer Service Assistant, Full Time

    1 week ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    1 week ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    6 days ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    2 days ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Advisor

    3 days ago

    Manchester, United Kingdom Hawk 3 Talent Solutions Full time

    **Customer Support Advisor** **Permanent** **40 Hours** **Manchester** **Up to £25,000** **The Company**:Hawk 3 Talent Solutions are working with a client who has an exciting opportunity available for an experienced, highly motivated, and dynamic Customer Support Advisorwith a strong background in Facilities Management. **The Role**: - As the...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Walters People Full time

    Job Title: Customer Service Advisor Salary: £22,500 - £27,000 Location: Manchester Customer Service Advisor **Salary**: £22,500 - £27,000 Location: Manchester Keywords: Customer Service, Insurance, Renewal Advisor, Manchester We are seeking a passionate and dedicated Customer Service Advisor to join our team. This role offers an excellent opportunity...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client Details Our client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    4 days ago

    Manchester, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum.Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer...

  • Customer Service Advisor

    3 days ago

    Manchester, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum.Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    5 days ago

    Manchester, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many...

  • Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Distinct Consultancy Group Ltd Full time

    **Customer Service Advisor - £27,500-£36,000 + 33 Days Holiday + Flexible Working + Xmas Shutdown + Career Progression Opportunities + Benefits + Market Leading Business!** **The Company** We are working with one of the leading specialist manufacturers of high-specification products used in a variety of engineering sectors. With a long history of...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Legal Law firm, based in Manchester. You will be working within the client services team, speaking to new clients to act as a liaison between new clients and departments, bydelivering accurate contact information and a detailed description of the query. **Client Details** Our...