Customer Service Assistant, Full Time

3 weeks ago


Manchester, United Kingdom Switch Advisor Partners Full time

**About us**

Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative.

Our work environment includes:

- Modern office setting
- Regular social events
- Company perks
- Safe work environment

Customer Service Assistant

Manchester, UK

**Duties**:

- Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner
- Assist customers with product information, pricing, and technical support
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures to ensure consistent service delivery

To be considered for this role you must be able to demonstrate the following:

- Excellent knowledge of Microsoft office specially EXCEL and PPT.
- Strong organisational skills and attention to detail.
- Ability to work autonomously.
- Proactive and energetic individual with natural communication skills.
- Multi-tasker.
- Adaptability.
- Fluency in English.

Graduates, students and anyone with the following backgrounds are also welcome to apply: sales assistant, customer service assistant, marketing assistant, sales representative, marketing representative, retail assistant, customer service training, call centre inbound, retail manager, call centre outbound, catering, hospitality, front of house, bar person, customer service manager, direct sales and any other customer service or sales role.

**Salary**: £23,144.00-£24,590.00 per year

**Benefits**:

- Canteen
- Company events
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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