Customer Service Assistant, Full Time
3 weeks ago
**About us**
Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative.
Our work environment includes:
- Modern office setting
- Regular social events
- Company perks
- Safe work environment
Customer Service Assistant
Manchester, UK
**Duties**:
- Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner
- Assist customers with product information, pricing, and technical support
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures to ensure consistent service delivery
To be considered for this role you must be able to demonstrate the following:
- Excellent knowledge of Microsoft office specially EXCEL and PPT.
- Strong organisational skills and attention to detail.
- Ability to work autonomously.
- Proactive and energetic individual with natural communication skills.
- Multi-tasker.
- Adaptability.
- Fluency in English.
Graduates, students and anyone with the following backgrounds are also welcome to apply: sales assistant, customer service assistant, marketing assistant, sales representative, marketing representative, retail assistant, customer service training, call centre inbound, retail manager, call centre outbound, catering, hospitality, front of house, bar person, customer service manager, direct sales and any other customer service or sales role.
**Salary**: £23,144.00-£24,590.00 per year
**Benefits**:
- Canteen
- Company events
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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