Client Account Co-ordinator

2 weeks ago


Birmingham, United Kingdom KPMG Full time

**Job details**:
**Location**:Aberdeen, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Gibraltar, Glasgow, Leeds, Leeds Broadgate, Liverpool, London, Manchester, Milton Keynes, Newcastle upon Tyne, Norwich, Nottingham, Plymouth, Reading, Sheffield, South Coast, Watford

**Capability**:Tax & Law

**Experience Level**:Junior Professional

**Type**:Full Time

**Service Line**:Tax Central

**Contract type**:Permanent

**Job description**:
**Role**

We are currently looking to recruit driven and enthusiastic client account coordinators/administrators to be based in the Tax & Legal Engagement Support Services Team.

Working closely with, and being the main point of contact for, our Client Service and Tax Technical Teams, the role entails coordinating the end-to-end client on-boarding process, through the engagement setup process and culminating in the issue to the client of billing invoices for the clients in your portfolio. The role supports a variety of tax teams around the UK and will have close interaction with stakeholders at all levels.

Experience of risk compliance, portfolio management and invoice billing would be preferred but is not essential.

**Main duties include**:

- Managing a client portfolio and acting as the single point of contact for various Risk/Billing admin activities
- Liaising with client and other KPMG teams for information required to complete client acceptance and risk procedures e.g. risk input templates and risk document pack, requesting information from overseas offices where applicable.
- Take ownership for all engagement risk related enquiries
- Review finance work in progress and identify overruns
- Analyse contracts to ensure all services are appropriately charged
- Hold virtual meetings with Client Service Teams to escalate profitability or net sales challenges
- Issue billing invoices to clients after checking for accuracy

**Knowledge, skills and experience**
- Takes responsibility and accountability for own work whilst demonstrating accuracy and attention to detail.
- Strong organisational skills with the ability to manage competing priorities to meet deadlines whilst maintaining a high standard of service.
- Can demonstrate analytical thinking and has a pragmatic approach to problem solving.
- Has a proactive mindset and excellent time management skills.
- Strong interpersonal / communication skills both written and verbal and is comfortable at all levels of client/stakeholder contact.
- Client service focused
- Able to work collaboratively

**Why Tax & Law at KPMG?**:
The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do - our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law.

Read about Tax & Law


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