Care Database Officer

5 months ago

Penarth, United Kingdom Ty Hafan Full time

**Systems Support within Care Services tasks**: Ensure secure and efficient administration of core care management systems. Oversee and manage the creation of new user profiles and the deactivation of accounts for leavers within care systems. Build high quality internal relationships within care services and across the multi-professional team. Collaborate with colleagues in Business Intelligence to ensure data consistency and integrity across Tŷ Hafan databases/systems.

Work closely with the information governance, and IT teams across Tŷ Hafan to ensure that current and future requirements for care systems are clearly expressed, communicated in a timely way, and integrated where required. Provide support as required and allocated in relation to core Care management systems. Care Clinical Records System (The Care Database) tasks: Provide induction training for all new starters, building skills and confidence in the use of the clinical records System that are new and unfamiliar adapting to different learning styles and providing training evaluation and feedback reports. Agree priorities for system improvements with the Senior Management Team, and work with colleagues in Care, Governance, Business Intelligence and IT to bring about improvements, including reporting.

Work with departments to produce internal process documents to enable effective training. Deploy a range of techniques to support embedding the clinical records system, including side by side coaching in real-time and live environments. Set up and run online and in-person support clinics for the clinical records system, to quickly pick up patterns and trends. Create tools and simple guides to support consistency of use and quality of data entry.

Translate complex information relating to the clinical records system and make it simple and easy to understand. Effectively coordinate clinical records system project activity, including arranging meetings, taking minutes, and monitoring actions. Promote a right first time culture that drives consistency in data quality and improvements in accuracy of data entry across the care team, including volunteers. Continuously review the effectiveness of the clinical records system and collaborate with colleagues across care services, identifying areas for improvement.

Clearly articulate issues relating to the use of the clinical records system and escalate to enable timely resolution, tracking all issues and concerns through to completion. Create and maintain risk and issue logs as they relate to the clinical records system. Oversee the central helpdesk providing a single point of contact for issues and concerns relating to the clinical records system, recording errors and reporting patterns enabling preventative measures. Recruit an advisory network to act as champions for clinical record system.

Managing the network and maintaining positive engagement through effective and regular involvement and facilitating meetings. Facilitate and coordinate external stakeholder management meetings, including contract management meetings. Work with department managers to prioritise information needs around outcome data and reporting. Work with the Senior Management Team to identify key reporting requirements.

Create and maintain a regular reporting schedule, and present high quality, accurate and timely reports for executive managers, external commissioners, and board members. Assist with data cleansing to improve the quality and consistency of reporting. Investigating inconsistencies in order to identify and correct data problems. Organise and attend meetings to discuss clinical database priorities, report progress and resolve issues as required.

**Personal/ People Development**: Observe the organisations volunteer strategy to ensure effective use of volunteer resources and ensuring excellent stewardship. Undertake relevant education and training appropriate to your role to support your professional development, and to maintain the necessary skills and competencies to meet the requirements of the role, including but limited to visiting other hospices and sites using The Care Database. Effective role modelling of the Tŷ Hafan values: Demonstrating Compassion, Providing Excellent Service, Working Together, Taking Ownership. Health, Safety and Wellbeing: Ensure knowledge and understanding of safeguarding measures and procedures, ensuing these are always implemented.

Take reasonable care for the health and safety of yourself and others who may be affected by their actions at work. Abide by the reporting processes for incident and accident reporting and support investigation into events. Equality & Diversity: Understand, promote, and ensure adhere to the charitys equal opportunities policy. Act as a role model for the organisation, respecting colleagues and evidencing diversity and inclusion.

**Confidentiality and Data Protection (GDPR)**: Understand and adhere to Tŷ Hafans data protection policies and procedures and

  • Research Officer

    5 months ago

    Penarth, United Kingdom Cardiff and Vale University Health Board Full time

    TheNHS R&D Departmentsled by a R&D Director provide local services for research support and facilitates the sponsoring and hosting of studies within in each UHB. Part of this service includes a NHS research delivery team consisting of Research Nurses, Research Officers and Administrators, employed by NHS organisations to support the delivery of high quality...

  • Care Assistant

    5 months ago

    Penarth, United Kingdom Parkside Residential Home Full time

    We are looking for kind and caring people who want to make a difference to the lives of others living with dementia. If you have a caring attitude and willingness to make a difference, come and join our fantastic care assistant team based in Penarth. You won’t regret it. As one of our care assistants you will get to meet our wonderful clients and build...

  • Night Care Assistant

    5 months ago

    Penarth, United Kingdom Parkside Residential Home Full time

    We are looking for kind and caring people who want to make a difference to the lives of others living with dementia. If you have a caring attitude and willingness to make a difference, come and join our fantastic care assistant team based in Penarth. You won’t regret it. As one of our care assistants you will get to meet our wonderful clients and build...

  • Live in Care Caregiver

    5 months ago

    Penarth, United Kingdom Home Instead Full time

    Company Description Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Live In Care CAREGivers to our clients based on mutual interests and...

  • Night Shift Care Assistant

    4 months ago

    Penarth, United Kingdom Parkside Residential Home Full time

    We are looking for kind and caring people who want to make a difference to the lives of others living with dementia. If you have a caring attitude and willingness to make a difference, come and join our fantastic care assistant team based in Penarth. You won’t regret it. As one of our care assistants you will get to meet our wonderful clients and build...

  • Health Care Assistant

    5 months ago

    Penarth, United Kingdom Parkside Residential Home Full time

    We are looking for kind and caring people who want to make a difference to the lives of others living with dementia. If you have a caring attitude and willingness to make a difference, come and join our fantastic care assistant team based in Penarth. You won’t regret it. As one of our care assistants you will get to meet our wonderful clients and build...

  • Recruitment Resourcer

    5 months ago

    Penarth, United Kingdom The Care Collective Full time

    **Job Title **Recruitment Resourcer, Temporary for 6 months **Hours** 18.5 **Salary** £22,000 - £24,000 per annum (pro rata) DOE **About Us** We are passionate about supporting unpaid carers, the people who assist family members or friends with personal care, medical or healthcare, daily tasks or to stay safe. With around 110 colleagues and a £3m+...

  • Office Administrator

    5 months ago

    Penarth, United Kingdom Parkside Residential Home Full time

    Parkside residential care Home specialises in providing high quality, person-centred care for older people. At Parkside House we care about our residents, and we care about each other. We provide outstanding care, working closely with leading experts on dementia and elderly care. As we grow as we need more people with the right mix of skills, passion and...

  • Legal Assistant

    5 months ago

    Penarth, United Kingdom Quality Solicitors Full time

    An exciting opportunity as arisen to join our team based in our Penarth office. No experience required and full training provided. **Responsibilities**: - At the direction of a Partner and/or other Fee Earner opening files on the Firm’s Case Management and Accounts Software Databases and closing the same - Management of case files, correspondence and...

  • Optical Assistant

    5 months ago

    Penarth, United Kingdom Hakim Group Full time

    What’s in it for you?: Founded in 1958, Osmond Drake Opticians is a 3rd generation ran Opticians in the heart of Penarth. Much has changed since we first opened our doors more than 60 years ago. Today, the practice is equipped with the most up to date diagnostic and medical equipment enabling new treatments and better vision for our patients. We are...

  • Legal Assistant

    4 months ago

    Penarth, United Kingdom J A Hughes Full time

    **Responsible for**: - At the direction of a Partner and/or other Fee Earner opening files on the Firm’s Case Management and Accounts Software Databases and closing the same - Management of case files, correspondence and diaries - Establishing and maintaining a good rapport with the clients **Purpose/Job Objectives**: - To ensure efficient processing of...

  • Senior Bid Manager

    1 month ago

    Penarth, Vale of Glamorgan, United Kingdom Cumming Group UK & Europe Full time

    Senior Bid Manager - Infrastructure SectorWe are excited to announce a superb opportunity to join Cumming Group UK & Europe, in the role of Senior Bid Manager - Infrastructure Sector in our Cardiff Office, focused on bids and new business pursuits.As part of the wider marketing team, you will also be asked to support relevant events, brand asset updates, and...

  • Senior Bid Manager

    1 month ago

    Penarth, Vale of Glamorgan, United Kingdom Cumming Group UK & Europe Full time

    Senior Bid Manager - Infrastructure SectorWe are excited to announce a superb opportunity to join Cumming Group UK & Europe, in the role of Senior Bid Manager - Infrastructure Sector in our Cardiff Office, focused on bids and new business pursuits.As part of the wider marketing team, you will also be asked to support relevant events, brand asset updates, and...

  • Graphics Designer

    5 months ago

    Penarth, United Kingdom Sayjo Full time

    **A Graphic Designer is required for a unique team in Penarth. **This is a full time, office-based role within an inhouse marketing team. (Hybrid working available). As Graphic Designer you will be highly creative and skilled in brand identity, marketing initiatives and the production of engaging content. You will produce high-quality and engaging content,...

  • Senior Bid Manager

    1 month ago

    Penarth, Vale of Glamorgan, United Kingdom Cumming Group UK & Europe Full time

    Senior Bid Manager - Infrastructure SectorWe are excited to announce a superb opportunity to join Cumming Group UK & Europe, in the role of Senior Bid Manager - Infrastructure Sector in our Cardiff Office, focused on bids and new business pursuits.As part of the wider marketing team, you will also be asked to support relevant events, brand asset updates, and...

  • Senior Bid Manager

    1 month ago

    Penarth, Vale of Glamorgan, United Kingdom Cumming Group UK & Europe Full time

    Senior Bid Manager - Infrastructure SectorWe are excited to announce a superb opportunity to join Cumming Group UK & Europe, in the role of Senior Bid Manager - Infrastructure Sector in our Cardiff Office, focused on bids and new business pursuits.As part of the wider marketing team, you will also be asked to support relevant events, brand asset updates, and...

  • Hub Co-ordinator

    4 months ago

    Penarth, United Kingdom Yolk Recruitment Full time

    **Care Co-Ordinator - Penarth or Llanelli Offices** **Office Working** - Shift work will be required with excellent enhancements of 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am) and 83% x your basic salary per hour paid for Sundays and Public Bank Holidays_ **What the Care Co-Ordinator will be doing**: -...

  • Mhcb Deputy Peer Lead

    5 months ago

    Penarth, United Kingdom Cardiff and Vale University Health Board Full time

    To provide specialist advice and direction to The MH Clinical and the development of peer support - To hold responsibility for education and training within the MH Clinical Board and the Recovery College and to coordinate provision by multidisciplinary staff, service users, carers and multiagency providers. With support from the Mental Health Clinical Board...

  • CRM Support

    2 months ago

    Penarth, United Kingdom Cumming Group UK & Europe Full time

    Note for Recruitment Agencies:We prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible for release.We are excited to announce that we have a superb opportunity to join Cumming Europe, in the role of CRM Support & Training Specialist in our Cardiff Office, who will be responsible for first-line support for end users...

  • CRM Support

    2 months ago

    Penarth, United Kingdom Cumming Group UK & Europe Full time

    Note for Recruitment Agencies:We prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible for release.We are excited to announce that we have a superb opportunity to join Cumming Europe, in the role of CRM Support & Training Specialist in our Cardiff Office, who will be responsible for first-line support for end users...