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Retail Assistant

5 months ago

Manchester, United Kingdom The Snowboard Asylum Full time

The Snowboard Asylum - Home of UK Snowboarding

When you join The Snowboard Asylum and our parent company Ellis Brigham, you become part of a long-established family-owned business. With over three decades leading the way, our Snowboard Asylum staff are more than just cogs in a machine. They are integral and valued members of our growing family with a shared love of snowboarding.

**What you’ll be doing**:

- Helping customers choose the right snowboard equipment for their needs
- Sharing your passion and enthusiam for snowboarding and the mountains in general
- Maintaining the store so it is easy and enjoyable for customers to shop
- Carrying out store operations with care and accuracy

**Who you are**:

- You’ve got to love snowboarding to do this job
- Experience is preferable but enthusiasm is essential
- You enjoy problem solving
- You are able to listen and interpret customer’s needs
- You are able to effectively communicate what products you recommend to customers and why
- You enjoy working in a team of like-minded individuals
- You like being busy
- And, finally, you are committed to delivering excellent customer service, every time

**What you get**:

- Fair pay - the Real Living Wage after qualification period
- Commission on boots and skis you sell
- Flexible shifts - work to live, not live to work
- Training: From our team of experts in stores, brand partners and out on the snow to test how the kit really works
- Work with the industry’s top products and most exciting brands
- An inclusive workplace that promotes and values diversity.
- You will be valued and treated as an individual in a close family run company.
- Paid sick leave
- Mental Health support
- Refer a friend cash bonus.
- Generous staff discounts and pro-deals.
- Expedition Grant: help getting you outdoors and living your dreams
- Paid Charity days.
- Bike to work scheme.

**Job Types**: Full-time, Part-time
Part-time hours: 36 per week

**Salary**: £10.42-£10.90 per hour

**Benefits**:

- Casual dress
- Cycle to work scheme
- Sick pay
- Store discount

Schedule:

- 8 hour shift

Application question(s):

- Tell us about your snowboarding experience

**Experience**:

- snowboarding: 1 year (preferred)

Work Location: In person