Retail Sales Associate

1 month ago

Manchester, United Kingdom Partner Retail Services Full time
Role Summary:

As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering exceptional customer experiences and driving sales growth. Your primary focus will be on providing top-notch customer service, showcasing Samsung products, and resolving customer queries in a timely and professional manner.

Key Responsibilities:
  • Customer Engagement: Build strong relationships with customers, understand their needs, and provide personalized solutions to enhance their experience.
  • Product Knowledge: Stay up-to-date with the latest Samsung products and technologies to offer expert advice and recommendations to customers.
  • Customer Service: Deliver exceptional customer service, resolving queries and issues promptly and professionally.
  • Store Standards: Maintain a welcoming and organized store environment that reflects the Partner Retail Services brand.
  • Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
Requirements:
  • Passion for People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
  • Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
  • Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
  • Love for Tech: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
What We Offer:
  • Samsung Employee Discount Portal: Enjoy exclusive discounts on Samsung products and services.
  • Birthday Holiday: Take a day off on your birthday to relax and recharge.
  • Perks and Rewards: Receive discounts across multiple retailers and enjoy other perks and rewards.
  • Monthly Bonus Potential: Earn a monthly bonus based on your performance.
  • Well-being Tools and Platform: Access a range of well-being tools and platforms to support your mental and physical health.
  • Mental Health First Aid Access: Receive training and support to help you manage mental health challenges.
  • Seeded Devices: Receive the latest Samsung devices to stay up-to-date with the latest technology.
  • Employee Assistance Platform: Access a range of resources and support to help you manage work-life balance.
  • Annual Partnership with National Charities: Partner with national charities to make a positive impact in your community.

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