Retail Sales Associate
4 weeks ago
Role Summary:
As a Retail Assistant at Partner Retail Services, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.
Key Responsibilities:
- Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Deliver exceptional customer service that leaves a lasting impression.
- Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- Provide basic device repair services, resolving common issues promptly.
- Maintain a welcoming and organised store environment that reflects the brand.
- Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Requirements:
- Passionate about people and technology.
- Excellent interpersonal skills to build strong relationships with customers and colleagues.
- Commercially minded and able to combine passion for technology with a results-driven approach.
- Adaptable and able to thrive in a fast-paced environment.
- Love for tech and a genuine interest in staying up-to-date with the latest trends.
- Continuous learning and a hunger for knowledge.
What We Offer:
- Samsung Employee Discount Portal.
- Birthday Holiday.
- Perks and Rewards (Discounts across multiple retailers).
- Monthly Bonus Potential.
- Well-being Tools and Platform.
- Mental Health First Aid Access.
- Seeded Devices – including the latest Flagship Device.
- Employee Assistance Platform.
- Annual partnership with National Charities.
- Celebrations of Awareness Days and Religious Holidays.
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