Contact Centre Leader

Experienced Contact Centre Team Leader As a result of our UK Retentions department expanding significantly, we are seeking contact centre Team Leaders with experience to join us on our onshoring journey. You will be responsible for building a culture of excellence within your team by giving clear guidance and making sure colleagues know how important their...

**Are you looking for an opportunity to draw on your experience working** **with families and children ? **Join our team undertaking child contact supervision in our Child Contact Centres in Hastings and Eastbourne as well as the Sussex community **What is supervised child contact ?** Child Contact venues provide children with the opportunity to spend...

About UsWe are a leading digital insurance provider with ambitious plans to become a market leader in the UK. Our company culture, known as the 4Cs, focuses on getting it right for our colleagues, customers, company, and community.Job DescriptionWe are seeking an experienced Home Claims Team Leader to support our goal of becoming a market leading home claims...

Job Title: Service Manager Adult ServicesAbout the Role:We are seeking a dedicated and passionate leader to oversee our mental health residential service as a Service Manager. The successful candidate will guide our team, ensuring top-quality, person-centred care for individuals in need.Key Responsibilities:To lead and manage a team of staff providing mental...

Hastings Direct, a pioneering digital insurance provider, is poised to revolutionize the UK market. We're seeking an exceptional leader to spearhead our home claims handling function and drive our ambitious growth plans.We offer an attractive salary based on experience, with annual pay reviews, ensuring your compensation grows in tandem with your success.Key...

About the RoleWe're looking for a highly experienced Home Claims Team Leader to join our team. As a leader, you'll play a key role in supporting the Hastings Direct goal to become a market-leading home claims handling function.You'll be responsible for setting and managing annual and monthly objectives, providing coaching and development plans to support...

**About The Role**: **Early Morning Warehouse Team Leader** Join our team as a Warehouse Operative and help us to sort, pick, pack, and dispatch orders to our customers and patients. Be part of a team that really makes a difference and feel valued for the work you do! We offer immediate starts with no experience needed. You will be part of a network of...

Are you an experienced Claims Team Leader with a passion for developing and supporting colleagues? It’s a really exciting time to join us as we continue our Claims journey! You’ll be expected to drive change within your team and make use of a unique coaching style to lead and inspire a group of 10 to 12 colleagues to be their best. The quality of every...

About Hastings DirectWe're a digital insurance provider with a passion for delivering great products at the right price with our simple and straightforward service.We treat customers like we want to be treated - fairly, respectfully, and with their best interests at heart.Job DescriptionThis is an exciting opportunity to join our team as a Home Claims Team...

Lead a team of professionals in delivering exceptional customer experiences through effective claims handling.Develop and implement strategies to improve claims quality, efficiency, and customer satisfaction.Collaborate with cross-functional teams to drive business growth and profitability.RequirementsThe ideal candidate will have previous leadership...

Lead a Team in Mental Health Residential Care">We are seeking an experienced Mental Health Service Lead to oversee our mental health residential service. As a dedicated leader, you will guide your team and ensure top-quality, person-centred care.About the Role">">Manage staff recruitment, development, and appraisals">Promote active support and best practices...

A Leader in Mental Health Care">We are searching for a skilled Adult Services Director to manage our mental health residential service. As a respected leader, you will drive excellence in person-centred care and inspire your team to achieve their best.About the Position">">Shape lives through innovative care plans tailored to service users' individual...

Key Duties and Responsibilities 1. Maintain a clean, neat and tidy appearance following departmental policy. 2. Undertake painting and decorating tasks both internal and external. 3. Undertake gardening tasks, using a range of gardening equipment. 4. Sweeping and removal of Gardening waste. 5. Complete weekly work completion sheets and forward to Team...

We are a leading digital insurance provider with ambitious plans to become the largest in the UK market. Our company has made significant investments in our data and tech capabilities over the past few years, along with fostering a positive work culture. We provide insurance for over three million customers, but we know there's more opportunity out there.Key...

We're a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market.We provide insurance for over three million customers, leveraging our robust data and tech capabilities to deliver exceptional services.ResponsibilitiesLead a team of senior Finance colleagues in creating a centre of excellence for commercial...

We're laying our foundations here at the Hastings Direct Home Claims department. We have a number of opportunities to come and join our recently formed area as a Home Claims Call Handler. What are we looking for?Call centre/contact centre background beneficial- OR telephony experience combined with strong customer service skills- Excellent verbal and...

We're looking for an exceptional Economic Data Specialist to join our team in Leicester or Bexhill. In this role, you'll be responsible for developing and owning medium to long-term budget plans, working with key stakeholders to gather valuable insights, and providing data-driven forecasts to inform business decisions.This role requires a strong background...

Transform Lives as a Service Manager">As a seasoned Service Manager, you will be responsible for overseeing our mental health residential service, ensuring high-quality care that meets the unique needs of each service user.About the Job">">Implement care plans that prioritize person-centred support">Promote active engagement and best practices in mental...

Job Title: Senior Mental Health Care ManagerLocation: Bexhill-on-SeaSalary: £50,000 Total PackageWe are seeking an experienced leader to oversee our mental health residential service. As a Senior Mental Health Care Manager, you will guide our team and ensure top-quality, person-centred care.Key Responsibilities:Develop and implement care plans tailored to...

Hastings Direct is seeking a highly skilled Business Intelligence Analyst - Forecasting to join our team in Leicester or Bexhill. As a key member of our business intelligence team, you'll be responsible for developing and owning medium to long-term budget plans, working with key stakeholders to gather valuable insights, and providing data-driven forecasts to...