Front of House Coordinator

1 month ago


London, United Kingdom Salt Search Full time

Job Description

**Job Title**

Front of House Coordinator (FoHC)

**Main Purpose of Job**

**Main Responsibilities**

**Switchboard**

Respond to incoming calls in a timely professional manner

Take messages

Forward calls appropriately

**Visitors**

Greet visitors

Advise colleagues that visitors have arrived

Offer refreshments

Ensure reception area is clean and tidy

**Meeting rooms**

Support colleagues with room bookings

Ensure meeting rooms are tidy after use

Assist with conferencing setup

Book and manage offsite meetings/training sessions

**Facilities**

Ensure the office environment is maintained to appropriate standards, including but not limited to:
Kitchen areas tidy and adequately stocked

Fridges kept tidy and clean

Bathrooms tidy and adequately stocked

Printers tidy and operational

Stationery is stocked

**Phones**

Assign and set up telephone accounts as necessary on the CloudCall Portal

Distribute extension list updates

Setup mobile devices

**IT**

Support 3rd party IT support with new starter PC setup

Administration

Maintain job board credits and setup for new starters

**New Starters**

Setup desk space

Allocate lockers and entry fobs

**Supplier relationships**

Monitor cleaning is carried out per contract

Liaise with service providers (plumbers, air conditioning engineers, handy man, landlord, cleaners, water cooler provider)

**Fire Safety**

Coordinate the fire alarm testing, drills and evacuations

Act as fire marshal

Coordinate fire marshal training

**Procurement**

Place orders for stationery, fruit, drinks, business supplies as needed in a timely and cost-effective manner

**Travel**

Books flights, hotels, taxis etc. on an ad hoc basis as required by colleagues ensuring time and cost efficiencies, in line with the appropriate approvals

**General administration**

Managing incoming and outgoing post

Booking courier services

Ad hoc filing

Processing CEO expenses

Ad hoc tasks as and when required by the business

**Marketing**

Order merchandise as requested

**Support colleagues**

Provide professional support to colleagues as and when needed

**Event management**

Offer support to the business in booking events as and when needed. Includes attaining brief, venue/location research, negotiating contract booking, refreshments, travel, décor, agenda, managing budget limitations, post event close

**Attributes**

This role requires the following personal attributes:

- Presentable, you are operating as the face of Salt
- A positive, can-do attitude
- Professional and calm demeanor
- Attention to detail
- Initiative and the ability to get involved
- Budget management
- Negotiation
- Interpersonal skills



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