Front of House Coordinator
1 month ago
Job Description
**Job Title**
Front of House Coordinator (FoHC)
**Main Purpose of Job**
**Main Responsibilities**
**Switchboard**
Respond to incoming calls in a timely professional manner
Take messages
Forward calls appropriately
**Visitors**
Greet visitors
Advise colleagues that visitors have arrived
Offer refreshments
Ensure reception area is clean and tidy
**Meeting rooms**
Support colleagues with room bookings
Ensure meeting rooms are tidy after use
Assist with conferencing setup
Book and manage offsite meetings/training sessions
**Facilities**
Ensure the office environment is maintained to appropriate standards, including but not limited to:
Kitchen areas tidy and adequately stocked
Fridges kept tidy and clean
Bathrooms tidy and adequately stocked
Printers tidy and operational
Stationery is stocked
**Phones**
Assign and set up telephone accounts as necessary on the CloudCall Portal
Distribute extension list updates
Setup mobile devices
**IT**
Support 3rd party IT support with new starter PC setup
Administration
Maintain job board credits and setup for new starters
**New Starters**
Setup desk space
Allocate lockers and entry fobs
**Supplier relationships**
Monitor cleaning is carried out per contract
Liaise with service providers (plumbers, air conditioning engineers, handy man, landlord, cleaners, water cooler provider)
**Fire Safety**
Coordinate the fire alarm testing, drills and evacuations
Act as fire marshal
Coordinate fire marshal training
**Procurement**
Place orders for stationery, fruit, drinks, business supplies as needed in a timely and cost-effective manner
**Travel**
Books flights, hotels, taxis etc. on an ad hoc basis as required by colleagues ensuring time and cost efficiencies, in line with the appropriate approvals
**General administration**
Managing incoming and outgoing post
Booking courier services
Ad hoc filing
Processing CEO expenses
Ad hoc tasks as and when required by the business
**Marketing**
Order merchandise as requested
**Support colleagues**
Provide professional support to colleagues as and when needed
**Event management**
Offer support to the business in booking events as and when needed. Includes attaining brief, venue/location research, negotiating contract booking, refreshments, travel, décor, agenda, managing budget limitations, post event close
**Attributes**
This role requires the following personal attributes:
- Presentable, you are operating as the face of Salt
- A positive, can-do attitude
- Professional and calm demeanor
- Attention to detail
- Initiative and the ability to get involved
- Budget management
- Negotiation
- Interpersonal skills
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