Front of House Supervisor

3 weeks ago


London, United Kingdom CAFFE CORRETTO Full time

Overview:
We are seeking a highly organized and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for ensuring exceptional customer service and smooth operations in our establishment. This is a key leadership role that requires strong communication skills, attention to detail, and a passion for delivering outstanding hospitality.

**Responsibilities**:

- Oversee the daily operations of the front of house, including managing staff, scheduling, and ensuring efficient workflows
- Train and mentor front of house staff on service standards, product knowledge, and customer engagement
- Ensure a welcoming and professional atmosphere for guests by maintaining cleanliness and organization in all front of house areas
- Collaborate with the culinary team to coordinate food production and ensure timely service
- Handle guest inquiries, complaints, and feedback in a prompt and professional manner
- Implement and enforce food safety and hygiene standards to ensure compliance with regulations
- Conduct regular performance evaluations for front of house staff and provide constructive feedback for improvement

**Experience**:

- Previous experience in a similar role within the hospitality industry is required
- Strong knowledge of hotel operations and front of house management principles
- Excellent communication skills with the ability to effectively interact with guests, staff, and vendors
- Exceptional organizational skills with the ability to multitask in a fast-paced environment
- Proficient in using technology such as point-of-sale systems and reservation software

If you are a dedicated professional with a passion for hospitality and have the skills necessary to excel in this role, we would love to hear from you. Join our team as the Front of House Manager and contribute to creating memorable experiences for our guests.

**Salary**: £13.00-£14.00 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- Company pension
- Discounted or free food

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 2 years (preferred)
- Restaurant management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 2 years (preferred)

Work Location: In person

Expected start date: 14/04/2024



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