Front of House Supervisor(Nights)

6 months ago


London, United Kingdom The Other House Full time

**Be part of something extraordinary****

Are you ready to join one of London’s most iconic Lifestyle Brands?

Welcome to The Other House, a Residents Club, where we’re not just redefining the hotel market, we’re re-writing the rules.

Imagine an extraordinary place where the comfort of home meets the service of a hotel and the facilities of a private club. Each of our Residents Clubs will blur the lines between hotels, residential living and an exclusive private club which all our residents can enjoy. Think beautifully designed club flats, amazing public areas with an all-day street café and destination cocktail bar, and access to private club lounges, a great gym, spa and well-being area. A place where you can relax, work or play whatever your mood, for as long as you are in town - be it a day, a week, a month, or a year.

Our first property in beautiful South Kensington, opened in the summer of 2022 to great acclaim. Our next property, The Other House Covent Garden nestled in the heart of theatre land in the West End, is due to open soon and we have acquired another site in Belgravia, which means plenty of progression opportunities Whilst our initial focus is to build the brand in central London, (arguably the best capital city in the world) the venture will roll out globally, catering for aspirational business and leisure travellers everywhere, whatever their length of stay.

**Ready to be part of a team **that’s** rewriting the rulebook on hospitality?**

Join us at The Other House, where every day is a chance to create unique and extra special experiences for our residents and our team. Your future is waiting as one of our HouseMates, and it looks amazing.

**Role: Front of House Supervisor(NIGHTS)**

**Working Hours: average of 42 per week based on 4 nights on 4 nights off schedule.**

The Other House is looking for a dynamic and energetic Front of House Supervisor or as we call them to support our operation during the night time hours. Supervising our team of HouseJacks (Guest Services Assistants) on shift, the FOH Supervisor role is a shift leader with passion for delivering impeccable experiences across front of house areas, serving a mix of residents, members, and guests into the late hours.

This individual will have a strong background in front of house or reception operations, ideally at night. They will be flexible and detailed, with effective communication skills and a passion for delivering excellent service. We are looking for a creative individual who can deliver entrepreneurial front of house operations with heavy focus on sustainability and cutting-edge technology.

The FOH Supervisor reports into the Front of House Manager. The function as the leader for their shift at night whilst being an ambassador for front of house; working in collaboration with all departments to deliver the overall guest journey.

**About you - We are looking for someone who has**:

- Previous supervisory experience in a guest/customer facing environment (ideally in hospitality) - previous experience of working night shifts preferred
- Positive and engaging with good interpersonal skills
- Outstanding organisational and communication skills
- Strong task and time management skills
- Flexible with a flair for intuitive service
- The ability to operate across various functions supporting all areas of the house
- Entrepreneurial, thinks out of the box and able to drive change and look for operational efficiencies/synergies across the house
- Comfortable with smart device and computer system technology
- Excellent command of English both verbal and written (second language preferred but not essential)
- The right to work in the UK

**What can we offer you?**
- Employee Assistance Programme; including complimentary therapy sessions on a wide range of topics and 24/7 GP access
- The Other House discounts on food and drink in our Bar and Restaurant when dining
- The Other House Friends and Family discounted rates when you book an overnight stay
- Perkbox - Discounts platform
- All year-round team parties and social events
- Length of Service Bonus and Birthday rewards
- Refer a Friend Bonus starting from £200 per hire

**Plus, many more**

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities of the job.

INDFOH



  • London, United Kingdom Front Office Full time

    Are you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume! Elevate your career by joining our independently owned hotels as a **Front of House Graduate, **and you will start your progression towards becoming a valuable...


  • London, United Kingdom Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...


  • London, United Kingdom Lincoln Plaza London- Curio Collection by Hilton Full time

    We are thrilled to announce the re-opening of Lincoln Plaza London, Curio Collection by Hilton, nestled in the heart of Canary Wharf. An incredible opportunity awaits you as a Front of House Supervisor, where **you will not only supervise front office operations but also play a crucial role in supporting Food and Beverage service**, ensuring a seamless and...


  • London, United Kingdom Front of House Operations Full time

    **_Become a Londoner _** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...


  • London, United Kingdom The Other House Full time

    **Be part of something extraordinary**!** Are you ready to join one of London’s most iconic Lifestyle Brands? Welcome to The Other House, a Residents Club, where we’re not just redefining the hotel market, we’re re-writing the rules. Imagine an extraordinary place where the comfort of home meets the service of a hotel and the facilities of a private...


  • London, United Kingdom Virgin Active Full time

    Here at Virgin Active we can’t get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we recruit the very best Front of House Supervisor who thrive on ensuring our members have a great experience with every single visit. As Front of House Supervisor, you will lead...


  • London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Job Reference**:REQ9187 **Date Posted**:26 July At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Night Front Office Supervisor** you are the first and last person our guests see. Your helpful, can-do...


  • London, United Kingdom Number 16 Hotel - Front of House Full time

    We have an exciting opportunity for a Front Office Supervisor to join our highly successful team here at our Number 16 Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...


  • London, Greater London, United Kingdom Front of House Recruitment Full time

    Facilities SupervisorWe are seeking a skilled Facilities Supervisor to join our team at Front of House Recruitment. As a key member of our facilities management team, you will play a vital role in maintaining the quality of our office environments.The Role:As a Facilities Supervisor, you will be responsible for conducting thorough inspections of cleaning and...


  • London, United Kingdom Junkyard Golf Club Camden Full time

    **Role** - Front of House Supervisor **Salary** - £14.15 p/h **Hours** - Full time (35 hours per week) **Who are we?** Junkyard Golf Club is a fast-growing competitive leisure brand with 7 UK sites, making crazy golf, crazy fun! **Why work for us?** We advocate a people-first culture, and our team are valued for their fun personality, positivity,...


  • London, United Kingdom Andaz Liverpool Street Full time

    Summary **Night Front Office Supervisor** **Salary: £28,600 + Service Charge* (Conditions Apply*)** At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Just some of the benefits you will enjoy as a **Night Front Office Supervisor** at...


  • London, United Kingdom Colicci Full time

    Front of House supervisor / Colicci / W4 2RP Colicci is a family run business, and operates in London's stunning parks. We are looking for a brilliant, friendly and hard working Front of House Supervisor to join our team in Chiswick Park. As part of the management team you will be required to support the managers by managing the shift, open and close the...


  • London, Greater London, United Kingdom The Delaunay Careers Full time

    Inspired by the grand cafés of Europe, The Delaunay is a renowned all-day café restaurant located in the heart of the city.Why work with us as a Front of House Supervisor:Gain access to personalized training programs, mentorship, and clear career paths for professional growth.Enjoy attractive bonuses through our referral scheme and other incentives.Take...


  • London, United Kingdom WatchHouse. Full time

    WatchHouse is an industry leading group of specialty coffee houses across London, with a flagship house in the heart of the Cotswolds - Bath. The Front of House team is the key to our success in WatchHouse. Delivering the best quality service to our customers, running high quality coffee and brunch plates to tables and overall setting a warm, approachable...


  • London, United Kingdom Hyatt Corporation Full time

    Front Office Night Supervisor Park Hyatt Park Hyatt London River Thames GB - ENG - LondonGuest Service OperationsEntry Level ManagerFull-timeReq ID: LON005975Local Summary Front Office Night Supervisor About Park Hyatt London River Thames  Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two...


  • London, United Kingdom Unbound Great Scotland Yard London Full time

    Summary **_ Night Front Office Supervisor (Work Pattern: 4 days on, 3 days off; 40 hours per week)_** - Salary: £27,000 per annum + Hotel Service Charge (*Expected £500 per month)_ **Just some of the benefits you will enjoy as Night Front Office Supervisor at Great Scotland Yard Hotel, part of Hyatt Hotels** - Free meals on duty - Uniform provided and...

  • Front of House Crew

    6 months ago


    London, United Kingdom Arches London Bridge Full time

    **Arches London Bridge, Front of House Crew - Direct From Graceland: Elvis** An opportunity to join the Front of House crew at London's newest exhibition and cultural events venue - Arches London Bridge. **We are looking for both Front of House Crew and also Front of House Crew Supervisors.** **A recruitment day will be held in central London on Wednesday...


  • London, United Kingdom WatchHouse - Marble Arch Full time

    WatchHouse is an industry leading group of specialty coffee houses across London, with a flagship house in Bath. The Supervisor is key to the success in WatchHouse. Overseeing the team alongside the management team - you will support in delivering best in class service, coffee and food to create our vision of the Modern Coffee Experience. Tasks will include;...


  • London, Greater London, United Kingdom Thistle City Barbican Full time

    Job Overview">The Night Duty Manager will oversee the front of house operation during night shifts, ensuring a 5-star service is maintained.This includes managing guest interactions, handling complaints, and performing administrative tasks.About Us">Grantley Hall is an exclusive, five-star luxury hotel and wellness retreat nestled in the Yorkshire Dales.We...


  • London, United Kingdom Front Office - The Landmark London Full time

    The Landmark London is looking for you to be our **Front Office Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Front Office Supervisor **at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...