Patient Pathway Officer
5 months ago
We are seeking a reliable, enthusiastic person to join the Dermatology team as a Patient Pathway Officer.
We are a busy, friendly, supportive team based in our own purpose built Dermatology
We are looking for excellent communicators, who are able to demonstrate and promote high levels of customer care.
Experience in using the following hospital administration systems is preferred but training can be given
- ACP
- Medway EPR
To deliver an efficient and effective appointment scheduling and outcome service to the Dermatology team, keeping up-to-date and accurate computer recorded information on the status of patients.
Support the Dermatology coordinators, clinical team, and other divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. 6 week diagnostic wait time.
Post will be based at Basildon Hospital as a base site with some cross-site working at Southend site.
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
We will deliver safe and high-quality services and be an employer of choice for our workforce
- Interpreting the clinical information from test requests according to protocol and taking responsibility for booking appropriate appointments. Communicate rejection of inappropriate requests to requesting Consultants according to published guidance.
- Monitor demand and wait times, identify potential breaches and escalate to Dermatology coordinators.
- Action appointments, entering details onto EPR as required, using initiative to ensure appointments meet diagnostic targets.
-
Patient Pathway Officer
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have an opportunity for an administrator to join our outgoing and friendly Outpatients Team working for the Central Booking Team dealing with new appointment bookings and clinic cancellations. Your very busy role will be to fully support all specialties in the efficient setup and running of clinics, following the 'Referral to Treatment' 18-week pathway...
-
Patient Pathway Officer
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are seeking a reliable and enthusiastic person to join the Endocrinology team as a Patient Pathway Officer. We are a busy, friendly, supportive team and are looking for excellent communicators, who are able to demonstrate and promote high levels of patient care. Experience in using the following hospital administration systems is preferred but training...
-
Patient Pathway Officer
4 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeJob summary Our Basildon Endoscopy service has a wonderful opportunity has arisen to join us as a Patient Pathway Officer. You will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information. Your hours will be 7 days a week ranging from 8am-6pm and will work...
-
Patient Pathway Officer
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team to supports patients who require their first new suspected cancer appointment. As our Patient Pathway Officer you will need to have empathy, pay attention to detail and able to maintain professionalism at all times an ensure that all referrals received are...
-
Patient Pathway Officer
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeHere is an exciting opportunity to join our therapies team as a Patient Pathway Officer for our staff health and wellbeing physiotherapy service. The role will include being the first point of contact for the service, booking of all therapy appointments, reception cover and administrative duties. The role will also include dealing with queries face to face...
-
Patient Pathway Coordinator
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity to join our friendly, inclusive team here in neurology as our Patient Pathway Coordinator. Your role will be to provide administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include...
-
Patient Pathway Assistant
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur CTC Outpatients service has a fantastic opportunity for a Patient Pathway Assistant to join its warm and friendly team to work within a specific clinical area to support the smooth running of the patient journey by ensuring that administrative processes revolve around the patient and their individual needs. You will support the CTC Outpatient Manager /...
-
Patient Pathway Coordinator
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity for an efficient, friendly and effective administrator to join BTUH Endoscopy Team as a Patient Pathway Coordinator to liaise directly with members of the public as well as hospital staff dealing with highly sensitive and confidential patient information. Your role will cover 5 days a week and working within our central team,...
-
Patient Pathway Co-ordinator
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Cardiothoracic Surgery department within our Essex Cardiothoracic Centre have a fantastic opportunity for a patient pathway coordinators to join its warm, friendly and supportive team. This is a 12 month fixed term with potential to become permanent working within a specific clinical area to facilitate the smooth running of the patient journey by...
-
Patient Pathway Coordinator
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has risen to work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse...
-
Patient Pathway Officer
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAre you ready to deal directly with members of the public and highly sensitive and confidential patient information, then we want to hear from you? Please see the attached JD for further details of this exciting role.
-
Patient Pathway Co-coordinator
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time** 6 month Secondment Role* We are looking for a organised self-starter to provide efficient administration and secretarial duties within our Respiratory Department at Basildon Hospital. If you're a people person this role could be the right fit for you as you'll be the main contact for our Respiratory patients. You'll also provide administration support...
-
Radiology Patient Pathway Assistant
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeThank you for your interest in the position of Patient Pathway Assistant, please take time to read the job description and person specification attached. We are looking for an individual with experience and proven skills in reception work, administration and telephone appointment center's. The role will include performing specialised reception cover,...
-
Teaching Assistant
6 months ago
Basildon, United Kingdom Pathway Education Full time**Role: SEND Teaching Assistant** **Location: Basildon, Essex** **Pay rate: £85 per day (temp to perm contract)** **We do not offer relocation or sponsorship opportunities with this role!** **Benefits of working at the school**: - **A rewarding faced paced and flexible working day.**: - **A temp to perm contract at the school.**: - **A supportive...
-
Patient Pathway Officer
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team. This opportunity supports patients who require their first new suspected cancer appointment. We are a team of 5 that concentrate on the 2ww Bookings within the Outpatients New Appointment team. We are relatively a small team that works very well with other areas...
-
Patient Pathway Coordinator
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAre you looking to support and facilitate the smooth running of the patient journey, then we want to hear from you? Please see the attached the job description/personal specification for further details of this exciting role.
-
Senior Private Patient Coordinator
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe're looking for an experienced coordinator to join our private patient unit and be a part of a multi-skilled team who provide the management of patients undergoing private patient activity, including outpatients, diagnostics, and inpatient care across a wide range of specialties. Our care is consultant led and the executive management team play a central...
-
Patient Pathway Assistant/receptionist
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are looking for a organised self-starter to provide efficient administration and reception cover to our Pulmonary Department at Basildon Hospital. If you're a people person this role could be the right fit for you as you'll be the first point of contact for our Pulmonary and Ventilation patients. You'll also provide administration support and liaise...
-
Patient Pathway Officer
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeMonitor demand and wait times, identify potential breaches and escalate to Dermatology coordinators. Action appointments, entering details onto EPR as required, using initiative to ensure appointments meet diagnostic targets.
-
Radiology Patient Pathway Assistant
5 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeFor full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include Receptionist Booking appointments Answering the telephone Calling patients to book appointments Maintaining an appointment scheduling list Dealing with Doctors from other departments