Patient Pathway Co-ordinator
3 weeks ago
We are looking for a full time permanent Patient Pathway Co-Ordinator to work within the Surgical Divisional POD’s (Point of Delivery). You will facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
You will provide administrative support to clinical staff within the Surgical POD’S including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. This will include cancellation and re-instating of clinics in line with planned and unplanned leave.
The team consists of 4 patient pathway co-ordinators and 1 patient pathway assistant and supports 11 surgical consultant specialists. The Colorectal POD works along the Breast POD and occasional cross-over might be required.
Co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
Support the clinical team, Service Unit Managers and Patient Access Team in ensuring the specialities are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral to Treatment target (RTT).
Provide cross cover for other Patient Pathway Co-ordinators to ensure a consistent and effective administration service is maintained at all times.
Utilise computerised tracking systems to locate case notes and investigation results. Computer systems include:
- Big hand digital system
- Electronic Medical Records
- Electronic Patient Records
- PAC
Liaise with teams outside of the speciality e.g GPs where appropriate to ensure seamless patient journey.
Ensure patient information is maintained and updated on the appropriate patient information system.
Monitor work lists for Choose and Book to monitor workflow and escalate to Operational managers if necessary.
Monitor patient attendance to appointments and re-arrange/book further appointments as required.
Book patient’s TCI’S and pre-assessment appointments.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include
- Providing administrative support to patients, doctors and management by co-ordinating patients' journey through their pathway.
- Inputting of data onto Trust systems e.g. PAS and ensuring that data remains up to date and in good order.
- To ensure that efficient office and filing systems are maintained (both manual and electronic) so that information is kept up to date, appropriately indexed and accessible.
-
Patient Pathway Co-ordinator
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Cardiology Department at Basildon Hospital, for a part time Patient Pathway Co-ordinator to join our friendly Secondary Care Cardiology Team. As a Patient Pathway Co-Ordinator you will be responsible for co-ordination of booking Cardiology clinics and managing/monitoring the patients journey from referral to...
-
Patient Pathway Co-ordinator Respiratory
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur respiratory Team have an wonderful opportunity for you to come and work within the Respiratory department at Basildon Hospital where you facilitating the smooth running of the Targeted Lung Health Check Programme. Your role will be to managing the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the...
-
Patient Pathway Officer
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are seeking a reliable, enthusiastic person to join the Gastroenterology Team as a Patient Pathway Officer. We are looking for an excellent communicator, able to demonstrate and promote high levels of customer care. Your role will be to deliver an efficient and effective appointment scheduling and outcome service to the Gastroenterology team, keeping...
-
Patient Pathway Officer
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeTo deliver an efficient and effective appointment scheduling and outcome service to the Endocrine team, keeping up-to-date and accurate computer recorded information on the status of patients. Support the Senior Patient Pathway Co-ordinator, Patient Pathway Co-ordinators, clinical team, and other divisional managers in ensuring the speciality are able to...
-
Patient Pathway Officer
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are seeking a reliable, enthusiastic person to join the Gastroenterology Team as a Patient Pathway Officer. We are looking for an excellent communicator, able to demonstrate and promote high levels of customer care. Your role will be to deliver an efficient and effective appointment scheduling and outcome service to the Gastroenterology team, keeping...
-
Patient Pathway Coordinator
3 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Renal Department are looking for an efficient, friendlyPatient Pathway Coordinatorto facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolves around the patient and their individual needs. Your role will be to provide administrative support to all clinical staff within the...
-
Pathway Pathway Co-ordinator/cancer Tracker
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has risen to work within a specific clinical area to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. Provide administrative support to all clinical staff within the clinical area including; consultants,...
-
Patient Pathway Coordinator
3 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Renal Department are looking for an efficient, friendly **Patient Pathway Coordinator **to facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolves around the patient and their individual needs. Your role will be to provide administrative support to all clinical staff within the...
-
Patient Pathway Coordinator
8 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity to join our friendly, inclusive team here in neurology as our Patient Pathway Coordinator. Your role will be to provide administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include...
-
Patient Pathway Coordinator
3 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity to join our friendly, inclusive team here in neurology as our Patient Pathway Coordinator. Your role will be to provide administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include...
-
Patient Pathway Coordinator
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWork within a specific clinical area to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. Provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors...
-
Patient Pathway Coordinator
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has risen to work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse...
-
Assistant Patient Pathway Coordinator
3 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn wonderful opportunity has arisen within Cardiology Outpatients of the Cardiothoracic Centre for a Assistant Patient Pathway Coordinator. Your role will be a supporting role, working closely with the newly appointed cardiology support role, leading on the co-ordination for rotas and outpatient clinic templates and room allocation. You will work alongside...
-
Patient Pathway Assistant
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur CTC Outpatients service has a fantastic opportunity for a Patient Pathway Assistant to join its warm and friendly team to work within a specific clinical area to support the smooth running of the patient journey by ensuring that administrative processes revolve around the patient and their individual needs. You will support the CTC Outpatient Manager /...
-
Care Co-ordinator
7 months ago
Basildon, United Kingdom Primary Care Careers Full time**About the Role**: Central Basildon PCN has an opportunity for a care co-ordinator to join our primary care network (PCN), to support our 9 GP practices across the Basildon area to assist in re-shaping primary care across our communities. The role involves working very closely with the practices and the multidisciplinary team (MDT) within the PCN, and is...
-
Patient Pathway Officer
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team to supports patients who require their first new suspected cancer appointment. As our Patient Pathway Officer you will need to have empathy, pay attention to detail and able to maintain professionalism at all times an ensure that all referrals received are...
-
Patient Pathway Coordinator
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur award winning Cardiothoracic Centre (CTC) has a fantastic opportunity for you to join its close knit, friendly team as our Patient Pathway Coordinator. In your new role you will be required to work within a specified area to facilitate the smooth running of the patients journey from referral to treatment, providing admin support to all clinical staff...
-
Patient Pathway Coordinator
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur award winning Cardiothoracic Centre (CTC) has a fantastic opportunity for you to join its close knit, friendly team as our Patient Pathway Coordinator. In your new role you will be required to work within a specified area to facilitate the smooth running of the patients journey from referral to treatment, providing admin support to all clinical staff...
-
Cancer Patient Navigator
3 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team. The role will have a primary base at one of the three hospitals and will provide cross-cover within the tumour site teams to ensure a consistent and effective support for all cancer sub specialities is maintained at all times. The role of the cancer patient...
-
Senior Patient Pathway Assistant
2 weeks ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeA wonderful opportunity has arisen within Cardiology Outpatients of the Cardiothoracic Centre for a Patient Pathway Coordinator Assistant. You will support the CTC Outpatient Manager to deliver a comprehensive reception and clerical support service to the Cardiothoracic Division incorporating both the Essex Cardiothoracic Centre and the DGH Cardiac...