Patient Pathway Assistant
7 months ago
Our CTC Outpatients service has a fantastic opportunity for a Patient Pathway Assistant to join its warm and friendly team to work within a specific clinical area to support the smooth running of the patient journey by ensuring that administrative processes revolve around the patient and their individual needs.
You will support the CTC Outpatient Manager / Senior Patient Pathway Assistant in providing administrative support including receptionist duties to all clinical staff within the clinical area including; Consultants, Nurse Specialists and Junior Doctors.
Your role will also support the CTC Outpatient Manager / Senior Patient Pathway Assistant, clinical team and other divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral to Treatment target.
You will provide cross-cover for other Patient Pathway Assistants to ensure a consistent and effective administration service is maintained at all times
In your role you will be the first point of contact to action any queries for patients and staff.
- Use EPR to book patients in for clinic attendance
- Use EPR to book follow up appointments
- Understand the 18-week Pathway
- Dealing with patient queries on the telephones
- Scanning and filing of paperwork
- To be flexible in day-to-day admin duties.
Your role will involve supporting the delivery of administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently, smoothly and in accordance with targets and agreed timescales and utilise computerised tracking systems to locate case notes and investigation results.
For your role you will need to demonstrate high levels of customer care and be an ambassador for customer care within the trust, act as the communication hub for the clinical team and support the Patient Pathway Co-ordinator/Administrator in dealing with and recording all concerns/complaints coming into the department, both on the telephone and in writing, escalating as appropriate.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Are you a willing, friendly and organised administrator, then we want to hear from you?
Please see the attached JD for further details of this exciting role.
-
Assistant Patient Pathway Coordinator
4 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn wonderful opportunity has arisen within Cardiology Outpatients of the Cardiothoracic Centre for a Assistant Patient Pathway Coordinator. Your role will be a supporting role, working closely with the newly appointed cardiology support role, leading on the co-ordination for rotas and outpatient clinic templates and room allocation. You will work alongside...
-
Patient Pathway Officer
1 day ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeTo deliver an efficient and effective appointment scheduling and outcome service to the Endocrine team, keeping up-to-date and accurate computer recorded information on the status of patients. Support the Senior Patient Pathway Co-ordinator, Patient Pathway Co-ordinators, clinical team, and other divisional managers in ensuring the speciality are able to...
-
Patient Pathway Co-ordinator
4 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are looking for a full time permanent Patient Pathway Co-Ordinator to work within the Surgical Divisional POD’s (Point of Delivery). You will facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. You will provide administrative...
-
Patient Pathway Coordinator
2 hours ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur award winning Cardiothoracic Centre (CTC) has a fantastic opportunity for you to join its close knit, friendly team as our Patient Pathway Coordinator. In your new role you will be required to work within a specified area to facilitate the smooth running of the patients journey from referral to treatment, providing admin support to all clinical staff...
-
Patient Pathway Coordinator
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity to join our friendly, inclusive team here in neurology as our Patient Pathway Coordinator. Your role will be to provide administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include...
-
Patient Pathway Coordinator
4 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Renal Department are looking for an efficient, friendlyPatient Pathway Coordinatorto facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolves around the patient and their individual needs. Your role will be to provide administrative support to all clinical staff within the...
-
Patient Pathway Coordinator
6 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Renal Department are looking for an efficient, friendly **Patient Pathway Coordinator **to facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolves around the patient and their individual needs. Your role will be to provide administrative support to all clinical staff within the...
-
Patient Pathway Coordinator
6 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have a wonderful opportunity to join our friendly, inclusive team here in neurology as our Patient Pathway Coordinator. Your role will be to provide administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include...
-
Patient Pathway Coordinator
19 minutes ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWork within a specific clinical area to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. Provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors...
-
Teaching Assistant
7 months ago
Basildon, United Kingdom Pathway Education Full time**Role: SEND Teaching Assistant** **Location: Basildon, Essex** **Pay rate: £85 per day (temp to perm contract)** **We do not offer relocation or sponsorship opportunities with this role!** **Benefits of working at the school**: - **A rewarding faced paced and flexible working day.**: - **A temp to perm contract at the school.**: - **A supportive...
-
Patient Pathway Co-ordinator
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Cardiology Department at Basildon Hospital, for a part time Patient Pathway Co-ordinator to join our friendly Secondary Care Cardiology Team. As a Patient Pathway Co-Ordinator you will be responsible for co-ordination of booking Cardiology clinics and managing/monitoring the patients journey from referral to...
-
Patient Pathway Officer
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are seeking a reliable and enthusiastic person to join the Endocrinology team as a Patient Pathway Officer. We are a busy, friendly, supportive team and are looking for excellent communicators, who are able to demonstrate and promote high levels of patient care. Experience in using the following hospital administration systems is preferred but training...
-
Patient Pathway Officer
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe have an opportunity for an administrator to join our outgoing and friendly Outpatients Team working for the Central Booking Team dealing with new appointment bookings and clinic cancellations. Your very busy role will be to fully support all specialties in the efficient setup and running of clinics, following the 'Referral to Treatment' 18-week pathway...
-
Radiology Patient Pathway Assistant
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeThank you for your interest in the position of Patient Pathway Assistant, please take time to read the job description and person specification attached. We are looking for an individual with experience and proven skills in reception work, administration and telephone appointment center's. The role will include performing specialised reception cover,...
-
Patient Pathway Officer
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeOur Basildon Endoscopy service has a wonderful opportunity has arisen to join us as a Patient Pathway Officer. You will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information. Your hours will be 7 days a week ranging from 8am-6pm and will work within a central...
-
Patient Pathway Officer
1 month ago
Basildon, United Kingdom Mid And South Essex Nhs Foundation Trust Full timeJob summary Our Basildon Endoscopy service has a wonderful opportunity has arisen to join us as a Patient Pathway Officer.You will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information.Your hours will be 7 days a week ranging from 8am-6pm and will work within a...
-
Patient Pathway Officer
7 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team to supports patients who require their first new suspected cancer appointment. As our Patient Pathway Officer you will need to have empathy, pay attention to detail and able to maintain professionalism at all times an ensure that all referrals received are...
-
Patient Pathway Coordinator
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeAn exciting opportunity has risen to work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse...
-
Patient Pathway Officer
6 months ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeWe are seeking a reliable, enthusiastic person to join the Dermatology team as a Patient Pathway Officer. We are a busy, friendly, supportive team based in our own purpose built Dermatology We are looking for excellent communicators, who are able to demonstrate and promote high levels of customer care. Experience in using the following hospital...
-
Senior Patient Pathway Coordinator
2 days ago
Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full timeThe department is looking for a hard working enthusiastic and organised full timeSenior Patient Pathway Coordinator (SPPC). The dermatology department offers general dermatology services treating all common conditions such as eczema, psoriasis, acne and skin cancer as some of the common conditions. The role of the dermatology coordinator role will involve...