Veterinary Receptionist/admin Assistant

4 weeks ago


Melksham, United Kingdom The Beeches Veterinary Centre Full time

The Beeches Veterinary Centre is a dedicated RCVS Accredited Small Animal Practice in Melksham, Wiltshire. We take pride in providing excellence in patient and client care alike, while being part of a fun and supportive team. We aim to make full use of and develop staff skills within an open and trusting environment and to encourage education for our team members as well as clients.

**Duties**:

- Acting as the first point of contact for our clients and their pets
- Scheduling appointments
- Handling payment and invoices
- Dealing with insurance and Pet Health Club enquiries
- Admin work

**Skills and Experience**:

- Customer service skills
- Excellent telephone manner
- Strong communication skills
- Working knowledge of Microsoft (Word, Excel and Outlook)

**Benefits**:

- Company pension
- IVC employee discount
- On-site parking
- Cycle to work scheme
- Team bonus scheme
- Birthday leave (pro rata)

**Facilities**:
CVS Accredited Small Animal Practice with separate dog, cat and isolation wards, separate theatre with multi-parameter monitoring system and heated operating table, imaging suite, large prep room, dental tub table, a dedicated laboratory and a veterinary ambulance. Other members of the team include 2 FTE experienced Veterinary Surgeons, 4 RVNs, 2 SVNs, a dedicated reception team plus our Practice Manager.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: TBVC/REC0922



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