General Supervisor
5 months ago
Duties
As the General Supervisor, you will be responsible for overseeing all aspects of our daily operations whilst on shift. Your main duties will include:
- Supervising all staff members, across multiple departments - Ensuring excellent customer service and satisfaction - Working and managing the reception desk ensuring all departments run smoothly
- Taking bookings across multiple departments.
- The opening and closing of the business when required including cashing up at days end
- Monitoring food quality and presentation
- Maintaining cleanliness and sanitation standards
- Managing inventory and ordering supplies
- Handling customer complaints and resolving issues promptly
- Ensuring compliance with food safety regulations
- Communicating with other departments to ensure quality service is delivered at all times
- Liasing with the senior management team on a daily basis
- Serving bar and cooking in kitchen when required as per business needs.
'''Experience'''
To be successful in this role, you should have the following experience and skills:
- Previous experience in hospitality or restaurant supervision
- Strong leadership and team management abilities
- Knowledge of food hygeine regulations and procedures
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and attention to detail
If you are a motivated individual with a passion for the hosptality and leisure industry, we would love to hear from you. Join our team as the General Supervisor and help us create memorable experiences for our customers.
Pay: £10.18-£12.00 per hour
Ability to commute/relocate:
- Kilmarnock: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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