Customer Service Assistant/supervisor

5 months ago


Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Customer Service Assistant/Supervisor, Kilmarnock**

**Hours per week: 30 hours per week**

**Hourly rate: £11.50 - £13.50 per hour**

**This is a temporary position for 6 months**

**Shift pattern: Mainly evening shifts but must be available to work a range of day, afternoon, evening and weekend shifts. Must be fully flexible Monday to Sunday**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS1CSA

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £11.50 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Kilmarnock, KA1 1LN: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you 18 years of age or older due to licensing laws?
- Are you fully flexible to work 16 hours per week to cover a range of day, evening and weekend shifts? You will mainly work evening shifts.

Work Location: In person



  • Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor, Kilmarnock** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will...


  • Kilmarnock, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Kilmarnock** **Hours per week: 30 (4 x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. This role is a mix of Evening and Night Shifts, therefore you must be fully flexible to...


  • Kilmarnock, East Ayrshire, United Kingdom Commonwealth Senior Living Full time

    Nursing Supervisor Role:The Assistant Nursing Supervisor at Commonwealth Senior Living is responsible for assisting the Resident Care Director in planning, implementing, and evaluating resident care to ensure high-quality care and experience for each resident. This role requires strong leadership and communication skills to effectively collaborate with...


  • Kilmarnock, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Retail Sales Assistant to work **12 **hours a week in our outlet at **Low Glencairn Street, Kilmarnock** **What we are looking for**: - A good appreciation of customer service - No experience necessary as full training will be given - Hardworking and reliable - Polite and professional **Interested? What is in it for...


  • Kilmarnock, United Kingdom Certas Energy UK Ltd Full time

    We currently have an opportunity for a Sales Assistant to work 18** **hours a week in our outlet at Low Glencairn ST, Kilmarnock. **What we are looking for..** - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The...

  • Restaurant Supervisor

    5 months ago


    Kilmarnock, United Kingdom TU Kilmarnock Ltd Full time

    Weekend Restaurant Supervisor (must be 18+) Must be available Weekends. We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good...

  • Restaurant Supervisor

    6 months ago


    Kilmarnock, United Kingdom TU Kilmarnock Ltd Full time

    SANTINO, 14 LONDON ROAD is looking for a Restaurant Supervisor (must be 18+) Must be available weekends. We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as...

  • Retail Supervisor

    6 months ago


    Kilmarnock, United Kingdom Farmfoods Full time

    **Retail Supervisor - Part Time, 20 hours** We are looking to recruit a new retail supervisor for our shop in Kilmarnock, East Ayrshire. We offer a permanent part time position working a variety of shifts, with a minimum of 20 hours work each week. Generally including some weekend work. **Pay & benefits**: We offer an hourly pay rate of £11.07 and you...

  • Restaurant Supervisor

    5 months ago


    Kilmarnock, United Kingdom Glasshouse Restaurant Full time

    Our award winning restaurant is now hiring! We are looking for a full time supervisor to join our team. Experience in this role is necessary, some of these criteria's are in the job description below. - Ability to run a shift efficiently and smoothly - Strong communication and organisation between FOH & BOH - Competent on bar and barista stations - Take...

  • Shop Supervisor

    5 months ago


    Kilmarnock, United Kingdom Synthire Limited Full time

    **Shop Supervisor** **About Us**: Synthire is a dedicated recruitment consultancy firm specialising in connecting talented individuals with the right opportunities. We are currently partnering with a prestigious Gifts and hardware retail store, renowned for its high-quality retail products and offerings and commitment to exceptional customer service. We...

  • Shop Supervisor

    6 months ago


    Kilmarnock, United Kingdom Synthire Limited Full time

    **Shop Supervisor** **About Us**: Synthire is a dedicated recruitment consultancy firm specialising in connecting talented individuals with the right opportunities. We are currently partnering with a prestigious retail store, Jaz Retail Ltd, renowned for its high-quality retail products and offerings and commitment to exceptional customer service. We are...

  • Warehouse Supervisor

    2 months ago


    Kilmarnock, United Kingdom Gravity Recruit Full time

    Our client is looking for a team leader or supervisor in retail or hospitality looking to progress further into a management role. Were looking for a Warehouse Supervisor to join their store teams where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items. Their Warehouse Supervisors work alongside...

  • Sia Door Supervisor

    5 months ago


    Kilmarnock, United Kingdom New concept security Full time

    Are you a people person? Do you have customer service experience, and excellent communication skills? Could you represent our brand, and ensure an excellent customer experience at our client’s venues? We are looking for natural communicators, problem solvers and positive attitudes to join our team. We will elevate your natural skills, investing in a...

  • Supervisor

    5 months ago


    Kilmarnock, United Kingdom Nelson Street Kitchen Full time

    Responsibilities: - Supervise and coordinate the activities of a restaurant in a café setting - Ensure efficient and smooth service operations - Oversee coffee, till system, and money handling - Monitor inventory levels and order supplies as needed - Train and mentor waiting staff to enhance their skills and performance - Enforce health and safety...

  • General Supervisor

    6 months ago


    Kilmarnock, United Kingdom The Garage Full time

    Duties As the General Supervisor, you will be responsible for overseeing all aspects of our daily operations whilst on shift. Your main duties will include: - Supervising all staff members, across multiple departments - Ensuring excellent customer service and satisfaction - Working and managing the reception desk ensuring all departments run smoothly -...


  • Kilmarnock, United Kingdom CV-Library Full time

    FC Workforce are recruiting a Customer Service Assistant for our reputable client based in Kilmarnock (KA1) This role is starting W/C Monday 21st October! About the role: * Customer Service Assistant * Performing general admin tasks * Performing compliance check calls * De-briefing process * Handovers * Responding to phone and email...


  • Kilmarnock, United Kingdom CV-Library Full time

    Mechanical Works Supervisor Required! Our client specialises in installing all types of mechanical plants for the Water industry across the UK. They offer services including water & wastewater treatment, including design, fabrication, site installation and testing. On behalf of our client, we are seeking a Site Supervisor, who will be the point of...

  • Supervisor

    5 months ago


    Kilmarnock, United Kingdom Harry Corry Full time

    Job Reference: KM/SV/0723B Contact: Laura King Telephone: 028 9060 6820 Contract Type: Permanent Hours Available: Full time or part time Closing Date: 01/08/23 Additional Information: **Address**:Unit 4, Queens Drive Retail Park, Kilmarnock KA1 3XL **Working Pattern**: Shifts are varied and allocated in rotation with your colleagues to ensure the right...

  • Supervisor

    6 months ago


    Kilmarnock, United Kingdom Harry Corry Full time

    Job Reference: KM/SV/0723 Contact: Laura King Telephone: 028 9060 6820 Contract Type: Permanent Hours Available: Full time or part time Closing Date: 12/07/23 Additional Information: **Address**:Unit 4, Queens Drive Retail Park, Kilmarnock KA1 3XL **Working Pattern**: Shifts are varied and allocated in rotation with your colleagues to ensure the right...


  • Kilmarnock, East Ayrshire, United Kingdom East Ayrshire Council Full time

    Job DescriptionTo provide an effective customer service to customers seeking general information, assistance, or support with payments in order to assist with the promotion, delivery and integration of the Council's key objectives; specifically in relation to those identified within the Finance and ICT Service Plan, the Council's Digital Strategy and the...