Supervisor

3 months ago

Kilmarnock, United Kingdom Harry Corry Full time

Job Reference: KM/SV/0723B

Contact: Laura King

Telephone: 028 9060 6820

Contract Type: Permanent

Hours Available: Full time or part time

Closing Date: 01/08/23

Additional Information:
**Address**:Unit 4, Queens Drive Retail Park, Kilmarnock KA1 3XL
**Working Pattern**: Shifts are varied and allocated in rotation with your colleagues to ensure the right work life balance is achieved. You will usually have your rota 4 weeks in advance.

**Job Description**:

- Are you passionate about home interiors?_
- Are you the person your friends and family ask for advice when decorating their home?_
- And would you enjoy leading and coaching a group of likeminded individuals?_

If the answer is ‘Yes’ then you will love working with us here, at Harry Corry Interiors.

**What will you be doing?**

You will;
- Champion and maintain the Company’s You Are The Difference Customer Service experience and culture.
- Be willing to go the extra mile for our customers and your colleagues.
- Be passionate about home interiors and advise and inspire our customers in the designing and furnishing of their homes.
- Deal with customer feedback with a solution focused approach providing the best possible outcome.
- Carry out daily coaching with your colleagues.
- Observe staff performance, discussing any areas of improvement or development with your Manager.
- Develop an understanding for your stores overall sales targets and play your part to ensure they are achieved.
- Ensure that all administration is to the required standard and that all ‘start of day’ and ‘end of day’ procedures are carried out in accordance with company guidelines.
- Be responsible and comply with all relevant company policies and procedures in relation to health and safety and the relevant areas of retail risk.
- Provide managerial support to other Stores within the company where required.
- Any other tasks that may be assigned.

**About you;**

**Essential**
- A passion for home interiors
- Flexibility in working hours as advertised.

**Desirable**
- Experience related to the role.
- A Leader/Coach of a club or society
- Actively involved in local community
- A clear employment record

**High performers at Harry Corry are;**

Caring and pleasant and willing to go the extra mile for our customers. They are empathetic towards their colleagues, customers and the people around them. They are also committed and display an energetic, proactive and flexible approach to the work that they do each day.

High performing Supervisors lead by example delivering excellent customer service and achieve and exceed company standards and targets in relation to sales, average basket and footfall conversion rates.

Additional Benefits:
**What you will get;**
- An enjoyable & supportive working environment
- A competitive salary
- Potential to earn an annual bonus paid before Christmas.
- Additional hours are paid at your hourly rate of pay.
- 29 days paid holidays per year with an additional 1 days paid leave to celebrate your wedding or civil partnership.
- Staff discount to treat yourself and your home
- Family friendly working, flexible working practices are encouraged whenever possible.
- Full training to welcome you to the Company and training and coaching opportunities are available during your time with the company.
- Internal progression opportunities.
- A confidential Employee Assistance Programme with access to counselling and other professional services.
- Support with approved medical services.
- Support in times of bereavement.
- Plus many more

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