Complaints Investigator

**What is the opportunity**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

Location - Bristol Employment Type - Full Time - Permanent Salary - Competitive package Hours Per Week - 37.5 **Key Responsibilities**: - Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of...

Home-Based, with potential infrequent travel to Bristol. Permanent, Full time Band 5, Between £25,000 - £30,000 per annum Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP). Our extensive experience supporting complex case management services across the globe...

Duties: Complaint Acknowledgement, investigation, resolution. Corresponding with the FOS in respect of complaints. Maintaining complaints records on database. Proving timely, clear responses to complaints. **Experience**: - Previous experience in a similar role is preferred. - Excellent Interpersonal and communication skills. - Experience of working for...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office. In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office. In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. Liaising with fee...

About the RoleWe are seeking a highly skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance team.This role is offered on a flexible working basis, from any of our UK offices.As a key addition to our existing team, you will be the lead advisor on incoming complaints from third parties.You will liaise with our...

Capita are looking for an experience Complaint Handler to work on one of our key Life & Pensions clients, on a 6 month fixed-term, full-time basis, working remotely in the UK. If you are a Complaint Handler who is looking for a new opportunity to progress your career, then this is the next step for you. You will be joining an excellent team that focus on...

We are currently recruiting for a complaints advisor to join the Legal and Regulatory team within our in-house Risk and Compliance team. This role is offered on a flexible working basis, from any of our UK offices (Bristol, London, Manchester, Belfast, Glasgow, Edinburgh, Birmingham).     Your Role  As a key addition to our existing team, you can...

Complaints Officer required for an East Bristol based organisation Your new company East Bristol based businessYour new role The primary purpose of the Complaints Officer is to oversee the effective management of complaints, ensuring all concerns are handled with professionalism, sensitivity, and timeliness. This role is responsible for the end-to-end...

Capita are looking for an experienced Complaint Handler to work on one of our key Life & Pensions clients, on a permanent, full-time basis, working remotely in the UK. If you are a Complaint Handler who is looking for a new opportunity to progress your career, then this is the next step for you. You will be joining an excellent team that focus on providing...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

**Complaints Handler - Bristol** At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you’ll be representing our brand and ensuring that no matter how our customer feels when they call, they’ll put the phone down relieved or...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate...

Job Description Are you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm! This is a hybrid role which will be based in their Bristol office. In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The...

Job Summary:We are seeking a highly skilled Health Professional Complaints Lead to join our team at Serco. As a key member of our Customer Experience team, you will be responsible for providing clinical insight and leadership in complaints, regulatory investigations, and administrative processes.Key Responsibilities:Accurately respond to clinical complaints...

Head of Complaints - Financial Planning & Wealth Management Hybrid role Reporting into any of the following offices: Birmingham | Carlisle l Chester l Exeter l Leeds l London IDEX Consulting are working in partnership with a leading Financial Planning Group who are in the process of bolstering their compliance team and have numerous newly created...