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Call Centre Agent

4 months ago


Manchester, United Kingdom BLUE TIDE DEVELOPMENTS LTD Full time

We are currently seeking a Call Center Representative to join our dynamic team. As a Call Center Representative, you will be responsible for handling customer inquiries, providing product information, and resolving issues in a professional and efficient manner.

**Duties**:

- Answer incoming calls and respond to customer queries
- Upsell products and services to customers where appropriate
- Analyse customer needs to recommend the most suitable solutions
- Conduct data entry tasks accurately and efficiently
- Demonstrate excellent phone etiquette at all times

**Experience**:

- Strong data entry skills with high accuracy levels
- Ability to communicate clearly and effectively with customers
- Experience in upselling products or services is a plus

Join our team as a Call Center Representative and be part of a supportive environment where your communication skills and multilingual abilities will be valued.

Pay: From £24,033.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/06/2024