Kyc Team Lead, Associate, Chase Uk

2 weeks ago

Edinburgh, United Kingdom JPMorgan Chase Bank, N.A. Full time

As a KYC Team Lead, you will support the build-out of the KYC function and manage the day-to-day operations of the review processes. You will oversee a team of Specialists responsible for the timely review of KYC records and partner with the KYC Specialists to remediate any findings during manager review. You will work with key stakeholders in Compliance, engaging with Corporate KYC Quality Assurance Team and GFCC Review Teams to ensure policy adherence.
**Job Responsibilities:
- Direct oversight of the KYC Reviews process, ensuring all KYC cases are reviewed, calibration with Specialists Conducted and remediation complete whilst providing direct supervision and guidance that can be adaptable to both new hires and experienced KYC Specialists as needs are identified
- Manage case pipeline of incoming cases, ensuring prioritization and timely execution and assist with change management for integration of KYC policy, procedures and training material updates for the KYC Team
- Maintain a globally agreed quality pass rate for their team engaging with the Quality Control team to review, disposition and remediate any findings
- Collaborate with management for new starter training plans and ongoing knowledge sharing to the KYC Team, driven by root cause error analysis and promoting best practice
- Manage performance of KYC Specialists, provide clear performance targets, conduct performance reviews and develop clear career and personal development trends
- Partner with Senior Management to ensure KPI's are in line with business requirements, monitor metrics reporting, highlight concerns, propose resolution and track progress and provide responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team
- Identify and execute process improvements and provide Subject Matter Expert support on key process and technology initiatives

**Job Requirements:
- Relevant experience in the financial sector and knowledge of Retail Products and Client Types
- Previous work experience in any of the following areas or similar: KYC / AML / Compliance / Audit / Regulation / Risk & Controls
- Strong communication skills and the ability to proactively building and maintaining strong partnerships across the firm
- Experience in pipeline management with ability to prioritize work, create plans, and manage book of work to meet deadlines
- Leadership experience including performance management and coaching
- Excellent analytical and research skills, detail oriented with a quality-focused work ethic with a strong controls mind-set with the ability to deep-dive and investigate issues to reach a successful resolution to applicable parties
- Able to demonstrate flexibility and operate in a changeable environment, being proactive and accountable

ICBCareers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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