Customer Service Specialist

3 weeks ago


Sevenoaks, United Kingdom Pod Talent Full time

Title: Customer Service Specialist

Package: £28k-£30k

Location: Sevenoaks, Kent - Hybrid (3 days in the office)

Pod Talent are excited to be working with a great French FMCG business, who are currently looking for an energetic junior customer operations professional to join their team as a Customer Service Specialist at their UK office based in Sevenoaks.

In this role, you will be responsible for processing an accurate supply of customer orders, and liaising with customers on any issues that arise.

This is a fantastic opportunity for a junior customer service professional to accelerate their learning curve by joining a fast-paced business that is home to very well-known food brands across the world.

About the role:
As a Customer Service Specialist, you will be
- The primary customer contact, in charge of building credible and robust relationships with all the key customers, keeping them posted with any updates
- Responsible for manging customer orders to ensure they arrive on time and in full
- Completing daily inventory reports and repacking operations within SAP system
- Ensuring invoices are accurately completed in accordance with the company's policy
- Liaise with internal and external stakeholders

About you:

- 2+ years of experience working in a similar role
- Good understanding of sales order processing system, such as SAP
- Strong Excel skills and organisational skills
- Great communication skills (French language desired)
- Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, InventoryManagement, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies._



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