Customer Service Representative
7 months ago
**Customer Service Representative**
**West Kent**
**£21,400 per annum**
**Full Time - Permanent**
A fantastic opportunity for a **Customer Service Representative** has opened for a driven and target orientated individual to join a thriving business in West Kent.
As a **Customer Service Representative**, you will be dealing with **inbound and outbound customer** calls or live chat requests, where you will provide advice to customers to reach a solution and up-sell and cross-sell further products.
**Duties include**:
- Providing the customer with **technical support** through phone & live chat
- Keeping customer records updated
- Providing customers with **the best sales solution**
- Upsell and cross sell products to new and existing clients.
- **Generate leads** for new customers.
- Answer a high level of calls in line with a **compliance-based** framework.
**To be considered for this role you will have/be**:
- Excellent **communication skills**
- A natural **sales ability**
- Excellent customer service skills
- Efficient in customer relationship management (CRM)
- Experience in **lead generation**
This is an exciting opportunity for an **organised,** self-motivated individual with some experience in customer services and sales to really flourish
- **This role is being handled by Jasmine Smith, Business Support Consultant for Pearson Whiffin Recruitment.**_
Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_
INDBS
**Job Types**: Full-time, Permanent
**Salary**: Up to £21,400.00 per year
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: CSR
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