Customer Service Representative

1 month ago


Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time
Job Summary

We are seeking a skilled Service Charge Officer to join our team at West Kent Housing Association. The successful candidate will be responsible for providing support in the management of service charges, managing agent accounts and utilities.

This role is a fixed-term contract until September 2025 and offers an annual salary of £12,593. With a flexible approach to hybrid working, you will have the opportunity to work from our Sevenoaks office two days a week.

About This Role

  • Manage service charge income and expenditure
  • Provide accurate and timely information to residents
  • Work with agents and utility providers to resolve issues

What We Offer

  • An annual salary of £12,593
  • A flexible leave package which includes an additional three days leave for our Christmas closure
  • Paid time off to volunteer and an annual grant to support your wellbeing

Location

This role will be based in our Sevenoaks office, where we offer a supportive and collaborative work environment.



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