Customer Service Manager

17 hours ago


Sevenoaks, Kent, United Kingdom Kent County Council Full time

The Customer Service Manager is a key role within Kent County Council, responsible for the delivery of high-quality customer service. The estimated annual salary for this position is £32,000 - £42,000.

Job Description

This role involves supervising the delivery of library services and managing staff to ensure exceptional customer experiences. Key responsibilities include handling customer enquiries, registrations, and supervising library services and staff.

Key Requirements
  • Experience in customer-facing roles with excellent communication skills.
  • Able to work independently and as part of a team, with strong leadership skills.
Benefits

Kent County Council offers a range of benefits, including good work-life balance, access to training and professional development opportunities, and a health and wellbeing support package. This role also provides access to the Kent Rewards scheme.

Other Information

This is a customer-facing role requiring sufficient English language skills. The post holder will be expected to work a range of hours, including weekends and lone working. An Enhanced Disclosure Application to the Disclosure and Barring Service is required for this position.



  • Sevenoaks, Kent, United Kingdom Office Angels Full time

    Job Title: Customer Service ExecutiveLocation: Office basedSalary: £24,000 - £25,000 per annum + 24 days holiday + BH, Free Parking, Pension, Supportive and friendly teamReporting to: Customer Service ManagerWe are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service...


  • Sevenoaks, Kent, United Kingdom whitbread Full time

    We're currently recruiting for a Customer Service Ambassador in our Royal Oak Beefeater restaurant, located in Sevenoaks. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm welcome for our guests.Key Responsibilities:Provide outstanding customer service to ensure a positive...


  • Sevenoaks, Kent, United Kingdom RUSH Hair & Beauty Full time

    RUSH Hair & Beauty is seeking a skilled Front of House Receptionist to join our Sevenoaks salon team. As a key member of the front desk, you will be the first point of contact for clients, providing exceptional customer service and ensuring a seamless experience.Responsibilities include managing schedules, booking appointments, handling calls and emails, and...


  • Sevenoaks, Kent, United Kingdom Co-op Digital Full time

    About the RoleAs a Customer Team Leader at Co-op Digital, you will be responsible for leading a team of Customer Team Members and providing excellent customer service.Key ResponsibilitiesManage the store and handle challenging situations with a friendly and thoughtful approachDevelop and foster an inclusive culture where everyone's voice is valued and...


  • Sevenoaks, Kent, United Kingdom David Hutchings Full time

    About the RoleAs a Bar & Restaurant Team Member, you will play a vital role in ensuring that our customers receive a high level of service. Your primary responsibilities will include taking orders, serving drinks and food, handling cash transactions, and maintaining a clean and safe working environment.Our ideal candidate will have previous experience in a...


  • Sevenoaks, Kent, United Kingdom John Lewis Partnership Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Waitrose Food Experience Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive experience when shopping with us.


  • Sevenoaks, Kent, United Kingdom TRS Consulting Full time

    Field Service Engineer, Dental SystemsCompetitive Salary: £32,000 to £40,000 (dependent on experience)Bonus: £5,000Company VanPensionPrivate Medical CoverLife Assurance25 Days HolidayComprehensive Manufacturer Product Training** An excellent opportunity for an electronics field service engineer to join a leading manufacturer of dental systems **The Role -...


  • Sevenoaks, Kent, United Kingdom Brunch Full time

    Job DetailsWe are seeking enthusiastic and dedicated Front of House Staff to join our vibrant Brunch team. The ideal candidates will have a passion for hospitality and a commitment to providing exceptional service to our guests.ResponsibilitiesWelcome guests in a friendly and efficient manner.Take orders accurately and efficiently, ensuring all customer...


  • Sevenoaks, Kent, United Kingdom Sodexo Full time

    About SodexoSodexo is a global food services and facilities management company dedicated to providing quality services that enhance the lives of our clients and their customers. Our team at Sevenoaks School in Sevenoaks, TN13 1HU, is committed to delivering exceptional customer service and creating memorable experiences for our clients.


  • Sevenoaks, Kent, United Kingdom David Hutchings Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Team Member to join our team at The Restoration in Sevenoaks. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.


  • Sevenoaks, Kent, United Kingdom Amazon EU SARL (UK Branch) Full time

    As a Retail Sales Assistant at Amazon EU SARL (UK Branch), you will play a vital role in delivering an exceptional shopping experience for our customers. If you're passionate about providing top-notch customer service and working in a fast-paced environment, we encourage you to apply.

  • Salon Receptionist

    2 weeks ago


    Sevenoaks, Kent, United Kingdom RUSH Hair & Beauty Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Salon Receptionist to join our team at RUSH Hair & Beauty in Sevenoaks.About the RoleThis is an exciting opportunity to work in a dynamic salon environment where you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our clients.Main...


  • Sevenoaks, Kent, United Kingdom West Kent Housing Association Full time

    Job SummaryWe are seeking a skilled Service Charge Officer to join our team at West Kent Housing Association. The successful candidate will be responsible for providing support in the management of service charges, managing agent accounts and utilities.This role is a fixed-term contract until September 2025 and offers an annual salary of £12,593. With a...


  • Sevenoaks, Kent, United Kingdom John Lewis Partnership Full time

    Job OverviewFocusing on delivering exceptional customer experiences is crucial for our company's success. As a Customer Service Food Retail Specialist, you will be the face of Waitrose, ensuring that every customer interaction is positive and memorable.


  • Sevenoaks, Kent, United Kingdom Avery Healthcare Full time

    About Avery HealthcareAvery Healthcare is one of the largest providers of luxury elderly care homes in the UK. Our vision is to create meaningful lives together, and we achieve this by providing exceptional care and experiences throughout our growing portfolio of over 100 care homes.Job Title: Customer Service Assistant - Residential DiningWe are seeking a...


  • Sevenoaks, Kent, United Kingdom Crew Clothing Full time

    We are seeking a talented Sales and Service Manager to join our team at Crew Clothing. As a key member of our store staff, you will be responsible for driving sales growth, delivering exceptional customer service, and maintaining a visually appealing store environment.Key Responsibilities:Achieve sales targets through a passion for the brand and product...


  • Sevenoaks, Kent, United Kingdom WESTBOURNE MOTORS Full time

    About the RoleWe are seeking a highly skilled recovery driver who can deliver exceptional customer service in a challenging environment.The ideal candidate will have a positive attitude, be able to work with customers, and demonstrate a willingness to go above and beyond to provide solutions that meet their needs.A valid category C or C+E driving license is...


  • Sevenoaks, Kent, United Kingdom Marshall Motor Group Full time

    Job Summary:">We are seeking a skilled Customer Experience Manager to join our team at Aston Martin Sevenoaks. In this role, you will play a vital part in delivering exceptional customer service and ensuring that every customer has an outstanding experience.">About the Role:">The Customer Experience Manager will be responsible for managing customer...


  • Sevenoaks, Kent, United Kingdom New Appointments Group Full time

    We are seeking a highly skilled Senior Service Delivery Manager to join our team at New Appointments Group.This is a permanent position in the Sevenoaks area, in-office, and ideal for someone with strong problem-solving skills, the ability to identify areas for improvement, and excellent management skills.The key responsibilities include:Establishing and...


  • Sevenoaks, Kent, United Kingdom Ocado Logistics Full time £13

    About the Role:We are seeking a dedicated and customer-focused individual to join our delivery team as a Delivery Driver. As a key member of our customer service team, you will play a vital role in delivering top-quality products to our customers on time and in an efficient manner.Key Responsibilities:Deliver high-quality products to customers in a timely...