Customer Service Team Member
4 days ago
About the Role:
We are seeking a dedicated and customer-focused individual to join our delivery team as a Delivery Driver. As a key member of our customer service team, you will play a vital role in delivering top-quality products to our customers on time and in an efficient manner.
Key Responsibilities:
- Deliver high-quality products to customers in a timely and efficient manner
- Provide exceptional customer service and resolve any issues that may arise
- Work collaboratively with the logistics team to ensure smooth delivery operations
- Ensure the safety and security of products and equipment at all times
What We Offer:
- A competitive hourly rate of £12.74, with opportunities to earn overtime and premium pay
- A company pension scheme with up to 7% matched contributions
- An enhanced digital health and wellbeing service, including virtual GP appointments
- Hundreds of high street shopping, entertainment, and restaurant discounts
- Life insurance coverage from day one of employment
- Loads more voluntary benefits, including dental and travel insurance
Requirements:
- A full UK or EU driving licence
- No prior experience necessary, just a positive attitude and a passion for delivering exceptional customer service
- Ability to work flexible hours, including evenings and weekends
- Excellent communication and teamwork skills
Why Join Us:
Ocado Logistics is a Disability Confident employer, committed to inclusivity and equal opportunities for all. We offer a supportive and accessible workplace, and we're proud to be part of the Ocado Group.
Hourly Pay Rates:
- Monday to Saturday (Basic Rate): £12.74
- Evening Premium (from 6pm): £1.12
- Sunday Day Premium: £1.27
- Sunday Evening Premium: £2.51
- Overtime rate (Monday to Saturday - Day Shift): £15.93
- Overtime rate (Monday to Saturday - Evening Shift): £17.33
Contract Details:
- Permanent contract
- 40 hours per week, including paid breaks
- AM & PM shifts, with the possibility of starting as early as 05:30 and finishing as late as 12:00
- Shift rota provided up to 13 weeks in advance
- Weekly paid
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