Administrative Assistant

1 month ago


Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

The Preadmission Department is looking to appoint a full-time Administrative Assistant. To complement our dynamic admin team, you must be enthusiastic, well-organised and have excellent communication skills.

If you are looking for a new challenge and enjoy working as part of a team in a busy admin environment, then we would love to hear from you.

For an informal discussion regarding this post, please contact Sarah Benboussad, Operational Support Manager on 0121 333 9999.

Working in the Preadmission Department, you will liaise with patients, parents, carers, Healthcare Professionals, Medical Secretaries, Healthcare Records and Patient Access Team to support safe admission of patients attending Birmingham Children’s Hospital.

Responsible for handling incoming and outgoing telephone calls for patients, relatives, various Departments across the Trust and also external agencies.

Facilitate the booking, rebooking and cancellation of appointments on behalf of the Preadmission Department in line with priority and waiting time.

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.



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