Customer Care Coordinator

6 days ago


Milton Keynes, United Kingdom Bellway Homes Full time

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Northern Home Counties Division, located in Milton Keynes is looking to recruit a Customer Care Coordinator to join the Division’s Customer Care team.

**The Role**

This role reports to the Head of Customer Care.

Principal accountabilities of the Customer Care Coordinator role include:

- Ensure all calls received into the department are managed appropriately and issues are logged.
- Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out.
- Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel.
- Maintain the relevant Customer Care log/monitor.
- Check invoices and forward for payment.
- Liaise with the Buying department to order materials as and when required.
- Ensure defects are reported to sub-contractors on a regular basis.
- Arrange completion of end of defect works for Housing Associations.
- Liaise with Site Teams to ensure remedial works are completed within timescales.
- Liaise with Sales Teams to ensure customer queries are answered.
- Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects.

**Experience, Qualifications and Skills**

**Experience**
- Experience of working as an Administrator in a fast paced environment.
- Experience of working within the construction or house building sector is desirable.

**Qualifications and Training**
- GCSE Maths and English - Grade 4/C+ (or equivalent)

**Skills and Aptitude**
- Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people
- Ability to liaise with internal and external personnel
- Good administration skills with the ability to coordinate numerous issues during the working day
- Able to work to deadlines in a fast paced environment
- Ability to work on own initiative
- Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)
- Committed to diversity and inclusion

**The Role and Working Conditions**
- Willing to be flexible in respect to day to day duties and hours worked
- Ability to travel to all development sites, including the divisional office
- This role requires occasional Saturday working from 09:00am - 13:00pm

**In return we can offer you**:

- Competitive salary
- Competitive annual bonus
- Contributory pension scheme
- 25 days holiday, plus bank holidays
- Access to discounts and benefits portal
- ShareSave Scheme
- Cycle to Work Scheme
- Life assurance

**Job Types**: Full-time, Permanent

Work Location: One location



  • Milton Keynes, Milton Keynes, United Kingdom Gold Care Homes Full time

    Job OverviewWe are seeking a skilled Care Activities Coordinator to join our team at Gold Care Homes. As a key member of our staff, you will play a vital role in creating a positive and engaging environment for our residents.This is an exciting opportunity for a motivated individual who is passionate about delivering high-quality care and services that meet...


  • Milton Keynes, Milton Keynes, United Kingdom Gold Care Homes Full time

    Job Description:We are seeking a highly organized and efficient Residential Care Coordinator to join our team at Gold Care Homes. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.About the Role:This is a full-time position responsible for coordinating the daily activities of our care...


  • Milton Keynes, United Kingdom Wheatstone Solutions Ltd Full time

    **Customer Care Coordinator - High Wycombe - £30,000+ - 6 Month Contract** A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Milton Keynes area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This position is a full time role based in...


  • New Milton, United Kingdom Dovetail Recruitment Ltd Full time

    **Customer Care Coordinator Job in New Milton** Dovetail Recruitment are pleased to be working with a professional but friendly company in the New Milton area, who are looking for a Customer Care Coordinator to provide a high level of customer care to buyers. This is a great opportunity for a CustomerService professional to be part of a successful,...

  • Care Coordinator

    1 week ago


    Milton Keynes, Milton Keynes, United Kingdom Gold Care Homes Full time

    About Gold Care HomesWe are a leading provider of care services for individuals over 18, dedicated to delivering high-quality support in a warm and welcoming environment. Our focus is on creating personalized care plans that cater to the unique needs of each resident.**Job Title:** Care Coordinator**Estimated Salary:** £12.50 per hourJob Description:To...


  • Milton Keynes, Milton Keynes, United Kingdom Gold Care Homes Full time

    Job SummaryWe are seeking a highly organized and detail-focused individual to provide administrative support to our team at Bletchley House Care Home.The successful candidate will be responsible for coordinating the duty rota, processing Social Services Assessment forms, and providing an efficient telephone and reception service to the general public and...

  • Care Coordinator

    1 week ago


    New Milton, United Kingdom Helping Hands Home Care Full time

    Location: New Milton **The Role**: Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Manager with Recruitment, Business Growth and ensuring we are always delivering the highest possible standard of care. We pride ourselves on delivering care that truly meets the needs of the...

  • Care Coordinator

    2 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Opus People Solutions Ltd Full time

    As a Care Coordinator with Opus People Solutions Ltd, you will play a vital role in ensuring the smooth delivery of childcare services. Your primary responsibility will be to coordinate the care plans for children subject to Care Orders, Unaccompanied Asylum-Seeking Children, Placed with Parents and children subject to Placement Orders.This challenging yet...

  • Care Coordinator

    1 month ago


    Milton Keynes, Milton Keynes, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel Ltd is a reputable organization seeking a highly skilled Care Coordinator to join their Family Safeguarding Team in Milton Keynes. This role involves assessing children's care needs, developing effective care plans, and collaborating with various agencies.Key Responsibilities:Conduct thorough assessments of children's care needs within...

  • Booking Coordinator

    1 week ago


    Milton Keynes, United Kingdom Paterson Health and Social Care Full time

    Booking Coordinator/Consultant Due to a continued period of growth, we have an exciting opportunity for an ambitious individual to join an award winning Recruitment Agency as a booking coordinator based in our Central Milton Keynes office. You will join an existing team and help our temporary Health and Social Care division with filling ad-hoc bookings and...

  • Care Coordinator

    1 week ago


    Milton Keynes, United Kingdom My Homecare MK Full time

    Liaise with the registered manager to make sure sufficient care assistants with the right skills mix are recruited to meet the needs of the business. Arrange cover for care assistant sickness, absenteeism or holidays. - Accept, allocate and process new referrals for care and support promptly. - Process changes to Service users care and support. - Make sure...

  • Care Coordinator

    2 days ago


    New Milton, Hampshire, United Kingdom The Cinnamon Care Collection Full time

    Care CoordinatorA competitive salary of £12.12 per hour is on offer for this challenging and rewarding role.Mornington Court, a luxury 57 bed care home, provides the most luxurious surroundings and the very best in residential and dementia care and support.This Care Coordinator position requires a hands-on individual to coordinate a successful activities...


  • Milton Keynes, United Kingdom Working Solutions Recruitment Full time

    **We're recruiting for a Customs and Logistics Coordinator to join our client's team in Milton Keynes.** **Customs and Logistics Coordinator - Key Tasks and Responsibilities**: - Liaison with supply chain stakeholders to ensure timely provision of all information and documentation required for import and export clearance - Proactive identification and...

  • Customs Coordinator

    7 months ago


    Milton Keynes, United Kingdom Yusen Logistics (UK) Full time

    Job Ref VTFMFK00430 City: Milton Keynes Department International Freight Forwarding Salary Salary from £26500 Status Full Time Type Permanent The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and...


  • Milton Keynes, Milton Keynes, United Kingdom Central & North West London NHS Foundation Trust Full time

    Job Description:We are seeking an Adult Care Coordinator to join our team at Central & North West London NHS Foundation Trust. The successful candidate will be responsible for coordinating the delivery of adult care services in a prison setting.This is a rewarding role that requires strong organizational skills, excellent communication abilities, and a...

  • Care Coordinator

    6 months ago


    Milton Keynes, United Kingdom Better At Home Full time

    **About Our Company** Better at Home is a family-run business that has experienced rapid growth in the last year. We have a dedicated team of carers who are hardworking and focused on providing quality care to our service users. Our carers are at the heart of everything we do, and we encourage and support them in delivering care the way it should be. We...

  • Care Coordinator

    7 months ago


    Milton Keynes, United Kingdom MK Executive Care Full time

    Essential qualities include experience of working in a care organisation and in a similar position, computer skills to create business documents, interpersonal skills and flexibility. The position also requires working some weekends and some early or late evenings. Benefits of the job will include the use of company's car during work and an official mobile...


  • Milton Keynes, United Kingdom Hays Specialist Recruitment Limited Full time

    Exciting temp to perm Customer Service Coordinator opportunity **Your new company** Hays are working with a local manufacturing company in Milton Keynes who are looking for a Customer Service Coordinator to join them initially on a temporary basis. **Your new role** Your new role will include account management and building and maintaining new and existing...

  • Care Coordinator

    7 days ago


    New Milton, United Kingdom Care First Recruitment Solutions Full time

    **CARE COORDINATOR - DAY WORK** **WE ARE CURRENTLY SOURCING APPLICANTS FOR A FAMILY RUN CARE PROVIDER WITH LOCAL NEW MILTONCOMPANY** **£24K - £25K PER ANNUM + OVERTIME + MONTHLY REVIEW + MILEAGE + 40 HOUR PERMANENT CONTRACT** **7AM - 3PM OR 3PM - 10PM AND EVERY OTHER WEEEKEND** **PERMANENT CONTRACT WITH OVERTIME OPPORTUNITIES** **SOME ON CALL...


  • Milton Keynes, United Kingdom Hollywood Bowl Full time

    The RoleWe are seeking a Customer Experience Coordinator to join our team and help deliver exceptional customer experiences across our centres nationwide. As a key member of our operational team, you will be responsible for coaching and mentoring our staff, ensuring high standards of service delivery, and contributing to the overall success of our...