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Scheduling Administrator

7 months ago

Yeovil, United Kingdom Wessex Water Full time

Do you have experience in delivering high-quality customer service? If so, we have a great opportunity for you within our scheduling and support services team.

Our team deal with requests from other colleagues to relieve them of certain tasks on a day to day basis.

Please note, this role will be covering maternity leave.

**What you'll do**:
This role will also involve covering other members of the team whilst they are on leave. This could involve a wide variety of skills that you will be trained for.

**What you'll need**:
To succeed in this role, you will need:

- five GCSE's grade C or above including English and maths
- computer literacy skills
- the ability to work under pressure by prioritising workload to meet target levels of service
- to be a highly organised individual with excellent attention to detail
- a proven ability to communicate with all levels and provide excellent customer service.

**What you'll receive**:

- Total pension contributions up to 20%.
- Career progression and professional development opportunities.
- 25 days' holiday rising to 28 with length of service.
- The opportunity to buy up to ten days' holiday and sell up to five every year.
- A healthcare package that allows you to claim back healthcare costs.
- Life assurance of up to eight times your salary.
- A new electric car in exchange for part of your gross salary.
- Cashback and discounts from more than 3,000 retailers.
- One paid volunteering day each year.
- Enhanced family leave and pay arrangements.
- An interactive health and wellbeing platform.
- Support from mental health first aiders.
- A £1,000 referral fee if you recommend someone to work for us.

**Who we are**:
We are one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West.

The work we do goes beyond providing an essential public service. We also aim to have a positive impact on the communities we serve and the natural environment.

Our people tell us Wessex Water is a great place to work, which is why so many of them stay with us You will have the opportunity to develop and progress your career, while also receiving health and wellbeing support.

We also continue to promote diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

This is an exciting opportunity to join us and if you would like to be part of our journey, we would love to hear from you. Please do not hesitate to let us know about any additional support you may need.