Customer Call Handler

4 months ago

Castleford, United Kingdom Solar Fast Full time

**Customer Call Handler**

**We’re Hiring** Our company is growing really fast, so we’re now looking to expand our Head Office team.

If you’re good at talking to people and have an excellent attention to detail, then you’re the sort of person we’re looking for

Experience in the energy industry is preferred of course, but not required - it’s a new industry, so don’t worry if you don’t know much - full training is provided.

**About Solar Fast**
We help protect the environment, by making it easier for people to install energy-saving products, including innovative equipment, such as solar panels. Doing this also helps people save money on their energy bills.

We believe that you should love your job - who wants to go to work and _not _enjoy themselves? Not us That’s why we do team lunches, casual dress and ensure that the working environment is progressive and accepting.

Solar Fast started in 2001 with the launch of Gas Fast, with the idea to future-proof UK homes and be first-to-market with the latest energy-saving products / services, we’re looking for like-minded people, wanting to revolutionise the way in which homeowners use their energy.

You can learn more about the company on our websites: solarfast.co.uk & gasfast.org

**The Role**
- Contacting customers to explain and confirm any and all information relating to their installation, ensuring they understand what is happening and when
- Checking over all relevant documentation for each installation to ensure it is compliant with EPVS
- Being the first point of contact for customers, representing the Solar Fast brand and leaving a lasting impression
- Help customers and engineers with their queries about ongoing projects (full training provided)

No day is the same, every home and customer is different. You’ll be faced with new challenges and scenarios, learning as-you-go, with each project; working within a fast-paced environment.

**Benefits**
- You’ll get a good company pension contribution
- Massive discount on boilers, solar panels, and other products/services
- Wellness programmes available
- You can come to work in jeans & a t-shirt if you want (casual dress)
- Free on-site office parking (great public transport links for those who don’t drive)
- Look forward to 29 days holiday (incl. bank holidays)

**Where’s The Office?**
Our office is in Allerton Bywater WF10 2DB. There’s great public transport links, free parking, and a bunch of shops around the corner for those who like to shop on break.

**What’s The Work Schedule?**
The work schedule is the usual Mon-Fri (9-5). We believe in family 1st at Solar Fast and we can discuss flexibility around childcare and other commitments.

**How Do I Apply?**

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Call Centre Advisor

    1 week ago

    Castleford, United Kingdom Morson Talent Full time

    Job Title: Call Centre AdvisorRate: £12.56PH Location: Castleford Term: 6 months (with possible permanent opportunity) Rate: £12.56PHHours: 37.5Do you have experience dealing with customers? Are you self-motivated, resilient and have good time management skills? Do you have desire to work in a call centre where you can add value to customer service?Our...

  • Parts Advisor

    4 months ago

    Castleford, United Kingdom Marathon Warehouse Distribution Full time

    Marathon Warehouse Distribution is a fast growing and dynamic company where our staff have the opportunity to build long-term and progressive careers. We fully recognise that our continued success is dependent on the quality of our team and we already have an extremely dedicated and enthusiastic workforce. We know that it is our people and the pride and...

  • Customer Service Advisor

    4 weeks ago

    Castleford, United Kingdom Taskmaster Full time

    Taskmaster Resources LTD are currently looking for a Customer Service Advisor on a temp to perm basis for a busy lighting distributor based in WF10, Castleford. Monday – Thursday 8:30am – 5pm Friday 8am – 4pm Pay Rate - £12.11 per hour Key Duties and Responsibilities: * Assisting customers with a wide range of enquiries regarding their accounts...

  • Customer Service Representative

    1 week ago

    Castleford, Wakefield, United Kingdom Morson Talent Full time

    Job Title: Call Centre AdvisorRate: £12.56 per hourLocation: CastlefordTerm: 6 months (with possible permanent opportunity)Hours: 37.5We are seeking a skilled and motivated individual to join our team as a Call Centre Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving...

  • Customer Service Representative

    7 days ago

    Castleford, Wakefield, United Kingdom Morson Talent Full time

    Job Title: Call Centre AdvisorRate: £12.56 per hourLocation: CastlefordTerm: 6 months (with possible permanent opportunity)Hours: 37.5We are seeking a skilled and motivated individual to join our team as a Call Centre Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving...

  • Warehouse Customer Service Advisor

    4 weeks ago

    Castleford, United Kingdom Taskmaster Full time

    Taskmaster Resources LTD are currently looking for a Warehouse Customer Service Advisor on a temp to perm basis for a busy lighting distributor based in WF10, Castleford. Monday – Thursday 8:30am – 5pm Friday 8am – 4pm Pay Rate - £12.11 per hour Key Duties and Responsibilities: * Assisting customers with a wide range of enquiries regarding...

  • Warehouse Customer Service Advisor

    4 weeks ago

    Castleford, United Kingdom Taskmaster Remote Work Freelance Full time

    Taskmaster Resources LTD are currently looking for a Warehouse Customer Service Advisor on a temp to perm basis for a busy lighting distributor based in WF10, Castleford. Monday – Thursday 8:30am – 5pm Friday 8am – 4pm Pay Rate - £12.11 per hour Key Duties and Responsibilities: * Assisting customers with a wide range of enquiries regarding...

  • Customer Service Administrator

    4 months ago

    Castleford, United Kingdom Hybrid recruit LTD Full time

    Hybrid Recruit are actively recruiting for an experienced **Part-Time** Customer Service Administrator. The main job function of the Customer Service Administrator will be to support the customer experience manager through daily activities, enabling the business to capture customer feedback and to investigate customer complaints. **Responsibilities of the...

  • Customer Service Administrator

    4 months ago

    Castleford, United Kingdom Hybrid recruit LTD Full time

    Hybrid Recruit are actively recruiting for and experienced **Part-Time** Customer Service Administrator. The main job function of the Customer Service Administrator will be to support the customer experience manager through daily activities, enabling the business to capture customer feedback and to investigate customer complaints. **Responsibilities of the...

  • Customer Service Administrator

    3 months ago

    Castleford, United Kingdom Hybrid recruit LTD Full time

    Hybrid Recruit are actively recruiting for an experienced **Part-Time** Customer Service Administrator. The main job function of the Customer Service Administrator will be to support the customer experience manager through daily activities, enabling the business to capture customer feedback and to investigate customer complaints. **Responsibilities of the...

  • Customer Service Representative

    2 weeks ago

    Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    {"title": "Customer Service Representative", "content": "About the RoleCertas Energy UK Ltd is seeking a Customer Service Representative to join our Domestic Sales and Service team in Castleford. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great...

  • Customer Service Representative

    2 weeks ago

    Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    {"title": "Customer Service Representative", "content": "About the RoleCertas Energy UK Ltd is seeking a Customer Service Representative to join our Domestic Sales and Service team in Castleford. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great...

  • Car Parts Customer Service Representative

    3 months ago

    Castleford, United Kingdom Marathon Warehouse Distribution Full time

    Marathon Warehouse Distribution is a fast growing and dynamic company where our staff have the opportunity to build long-term and progressive careers. We fully recognise that our continued success is dependent on the quality of our team and we already have an extremely dedicated and enthusiastic workforce. We know that it is our people and the pride and...

  • Customer Excellence Champions

    3 months ago

    Castleford, United Kingdom Gravity Active Entertainment Full time

    **Job Role**:Customer Excellence Champion **Based at**:Customer Service Centre - Second Floor, 2, Burgage Square, Wakefield, England, WF1 2TS **Position reports to**:CSC Manager and CSC Assistant Manager **Who are Gravity - why work for us?** Gravity, is UK's biggest name in active entertainment, provides experience-led leisure. Fun is the word at...

  • Customer Engagement Specialist

    3 months ago

    Castleford, United Kingdom Charterhouse Recruitment Services Full time

    **CUSTOMER ENGAGEMENT SPECIALIST** Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class...

  • Customer Service and Sales Representative

    6 days ago

    Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service and Sales Advisor to join our Domestic Sales and Service team in our Castleford Office. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great customer experience.Key...

  • Customer Service and Sales Representative

    6 days ago

    Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service and Sales Advisor to join our Domestic Sales and Service team in our Castleford Office. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great customer experience.Key...

  • Customer Service and Sales Representative

    1 day ago

    Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service and Sales Advisor to join our Domestic Sales and Service team in our Castleford office. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great customer experience.Key...

  • Customer Service and Sales Representative

    23 hours ago

    Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service and Sales Advisor to join our Domestic Sales and Service team in our Castleford office. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great customer experience.Key...

  • Customer Service

    1 month ago

    Castleford, United Kingdom Certas Energy UK Ltd Full time

    We are looking for Customer Service & Sales Advisor's to join our Domestic Sales & Service team in our Castleford Office, Monday to Friday between the hours of 8am-5pm - this is a Temp position starting immediately finishing the end of March 2025Our Customer Service & Sales Advisors are responsible for maintaining the relationships of our Domestic customer...