Parts Advisor

6 months ago


Castleford, United Kingdom Marathon Warehouse Distribution Full time

Marathon Warehouse Distribution is a fast growing and dynamic company where our staff have the opportunity to build long-term and progressive careers.

We fully recognise that our continued success is dependent on the quality of our team and we already have an extremely dedicated and enthusiastic workforce.

We know that it is our people and the pride and care that they take in their daily activities that makes our company stand out in delivering high levels of customer service.

**Marathon Warehouse Distribution** are currently looking for a **Parts Advisor** / **Call Centre Agent** to join our busy team.

As Parts Advisor you will be involved in helping our large customer base with their automotive parts enquiries both over the phone and online, however your focus will be maintaining and expanding our customer base.

**What’s in it for you?**
- Competitive salary package negotiable based on experience.
- Exclusive staff purchase scheme.
- Work hours: 8am to 5pm.
- Work Pattern: Monday to Friday.
- 28 days holiday per annum.
- Pension scheme.
- Structured career paths and training - we like to promote from within
- Progressive company with lots of new opportunities available to you.
- A great team environment & friendly approachable management. We want to help you succeed.
- Job security and satisfaction of working for a thriving company.
- On site parking.

**Essential Requirements**:

- Experience in building and maintaining customer relationships.
- Good knowledge of automotive parts.
- Track record of delivering great customer service and being customer focused.
- Excellent attention to detail.
- Ability to work within a team.
- Ability to multitask and work within fast paced environments.
- Commitment to learn, develop and progress.
- Excellent punctuality & attendance.

**Desirable Requirements**:

- Previous experience working in a motor factor, dealership parts department, trade counter or call centre where repeat business is a key objective
- Experience with using online and windows based cataloguing systems
- Keen interest in cars.
- Full UK driving license.
- Be pleasant, friendly and have a positive personality with an ability to communicate effectively both with staff and colleagues alike.

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Castlefordadvisor2903


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