Customer Service and Sales Representative
1 day ago
We are seeking a highly skilled Customer Service and Sales Advisor to join our Domestic Sales and Service team in our Castleford office. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great customer experience.
Key Responsibilities- Maintain relationships with domestic customers through effective communication and issue resolution
- Handle inbound contact via calls, email, web-chat, and other channels
- Deliver a great customer experience and maximise sales opportunities
- Work compliantly, following company policies and procedures
- Ensure a thorough understanding of company products and services
- Offer additional products to meet customer needs
- Support with email management and web chat where required
- Competitive salary
- No weekend working in the summer
- Commission
- 25 days holiday (plus bank holidays) increasing to 26 after 2 years service
- Certas Energy group discount scheme
- Option to purchase additional, sell and/or carry annual leave
- Company Pension
- Life assurance (4x salary)
- Annual volunteering day
Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, and more than 80 retail forecourts, we deliver billions of litres of high-quality fuel and associated services to homes and businesses across the UK each year.
We pride ourselves on our range of innovative fuel supply and management services, committed to providing industry-leading solutions in liquid fuels as the world's energy mix evolves towards a zero-emissions future.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development, and talent nurture, means that we can support our colleagues to grow and thrive within a fast-paced working environment.
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Customer Service Representative
2 weeks ago
Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time{"title": "Customer Service Representative", "content": "About the RoleCertas Energy UK Ltd is seeking a Customer Service Representative to join our Domestic Sales and Service team in Castleford. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great...
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Customer Service Representative
2 weeks ago
Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full time{"title": "Customer Service Representative", "content": "About the RoleCertas Energy UK Ltd is seeking a Customer Service Representative to join our Domestic Sales and Service team in Castleford. As a key member of our team, you will be responsible for maintaining relationships with our domestic customer base, handling inbound contact, and delivering a great...
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Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full timeAbout Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...
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Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full timeAbout Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...
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Castleford, Wakefield, United Kingdom Certas Energy UK Ltd Full timeAbout Certas Energy UK LtdCertas Energy UK Ltd is a leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, and fuel cards usable at over 2,000 sites, our team is an essential part of the robust infrastructure that consistently and dependably delivers...
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