Reception and Replenishment Team Member

2 months ago

Welwyn Garden City, United Kingdom Ocado Group Full time

**JR-4081 Reception and Replenishment Team Member | Welwyn Garden City | Full-time Office based**

**About us**:
**Role and Responsibilities**:
- To receive and stock take all shopping orders and cross check against receipts and delivery notes- To replenish vending, kitchen and fridge products, as well as stationery- Monitoring and replacing the sanitizing wipes, sanitizer in meeting rooms and common areas- To undertake daily cleaning, maintenance and replenishment of coffee machines- To effectively manage stock cupboards to ensure all products are available in back stock cupboards daily and the cupboards are kept clean and tidy- To ensure the provision of fruit in the morning to all kitchens daily- Greeting employees, clients and visitors advising on the needs and queries they may raise to the reception, ensuring that all interactions are completed to a high level of polite communication- Issuing daily contractor passes when needed to complete work within the buildings, ensuring this is signed off by the Ocado employee they are with- Issuing daily access passes to employees when they have forgotten their passes, ensuring they have the correct access,- Creating and issuing security passes for all permanent Ocado employees,- Booking, maintaining and auditing room bookings through the room booking system meeting employees requests where possible. Also to report and act on nonattendance of bookings causing room issues for other users.- Liaising with the Service Assistants daily regarding room sets ups needed, ensuring the correct layout is completed per meeting request in training rooms across all sites- Booking AV support for large meetings/events when requested- Ensuring that all raid and/or dawn raid procedures are fulfilled and ensuring that all expected actions are fulfilled immediately and as directed by the company Legal and HR departments

**Hospitality Duties**- Being the main contact point for all hospitality requests at all Head Office and Development Centres- Receiving hospitality requests, which must include a completed booking form per request, sending this to catering for approval- Ensure all details for booking is correct and accepted by both Catering team and requesters, also that the request is received within the SLA of 48 hours before booking- Maintain correct records of all catering bookings to be able to refer to these as the event takes place and for when re-charging happens- Liaising with Hospitality and Catering team daily, to ensure that all requests are completed correctly- Briefing both the catering and cleaning team on all events and pre-book additional cleaning when required for large events

**What do I get in return**:
- Wellbeing support through Apps such as Unmind and an Employee Assistance Programme- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)- Pension scheme(various options available including employer contribution matching up to 7%)- Private Medical Insurance- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)- Train Ticket loan (interest-free)- Cycle to Work Scheme- Opportunity to participate in Share save and Buy as You Earn share schemes-
- Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)- Free shuttle bus to and from Welwyn Garden City station

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