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Reception and Replenishment Team Member
5 months ago
**
**JR-4081 Reception and Replenishment Team Member | Welwyn Garden City | Full-time Office based**
***About us**:
***Role and Responsibilities**:
- To receive and stock take all shopping orders and cross check against receipts and delivery notes
- To replenish vending, kitchen and fridge products, as well as stationery
- Monitoring and replacing the sanitizing wipes, sanitizer in meeting rooms and common areas
- To undertake daily cleaning, maintenance and replenishment of coffee machines
- To effectively manage stock cupboards to ensure all products are available in back stock cupboards daily and the cupboards are kept clean and tidy
- To ensure the provision of fruit in the morning to all kitchens daily
- Greeting employees, clients and visitors advising on the needs and queries they may raise to the reception, ensuring that all interactions are completed to a high level of polite communication
- Issuing daily contractor passes when needed to complete work within the buildings, ensuring this is signed off by the Ocado employee they are with
- Issuing daily access passes to employees when they have forgotten their passes, ensuring they have the correct access,
- Creating and issuing security passes for all permanent Ocado employees,
- Booking, maintaining and auditing room bookings through the room booking system meeting employees requests where possible. Also to report and act on nonattendance of bookings causing room issues for other users.
- Liaising with the Service Assistants daily regarding room sets ups needed, ensuring the correct layout is completed per meeting request in training rooms across all sites
- Booking AV support for large meetings/events when requested
- Ensuring that all raid and/or dawn raid procedures are fulfilled and ensuring that all expected actions are fulfilled immediately and as directed by the company Legal and HR departments
***Hospitality Duties**
- Being the main contact point for all hospitality requests at all Head Office and Development Centres
- Receiving hospitality requests, which must include a completed booking form per request, sending this to catering for approval
- Ensure all details for booking is correct and accepted by both Catering team and requesters, also that the request is received within the SLA of 48 hours before booking
- Maintain correct records of all catering bookings to be able to refer to these as the event takes place and for when re-charging happens
- Liaising with Hospitality and Catering team daily, to ensure that all requests are completed correctly
- Briefing both the catering and cleaning team on all events and pre-book additional cleaning when required for large events
***What do I get in return**:
- Wellbeing support through Apps such as Unmind and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme(various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Opportunity to participate in Share save and Buy as You Earn share schemes
- Income Protection(can be up to 50% of salary for 3 years) and Life Assurance(3 x annual salary)
- Free shuttle bus to and from Welwyn Garden City station
