Sales Office Assistant

7 months ago

Arundel, United Kingdom Southern ID Solutions Ltd Full time

**Sales Office Assistant**

Southern ID Solutions Ltd are a small family-owned specialist in labelling and barcode solutions established in 2003. Having grown year on year and with that set to continue, we are looking to add to the team.

Our core values are to create lasting relationships with customers and suppliers alike in an honest, approachable, friendly & professional manner. Our customers are genuinely at the heart of everything we do and we want you to help us give them the best possible customer experience, building on the close relationships already forged and building new ones. We have built our business on this relationship philosophy and not hard selling.

We truly value our employees and their health and wellbeing; it is important to us that they are happy in their work. Our work is always done in an open, collaborative, and supportive environment and we want our team members to grow as the business grows. Our working environment is something we pride ourselves on, we have a recently refurbished office that is light and spacious, with modern facilities, the most up to date IT equipment, furnishings including sit/stand desks and ample free carparking outside.

We are looking for an enthusiastic, diligent & personable individual to come and join our sales team. In return for joining us not only will you build upon your experience and skills but also the opportunity to grow and develop with additional responsibilities given as you get to know us and how we work.

Our office is in Ford, West Sussex, Unit B1B Maven House, Rudford Industrial Estate, BN18 0BD. Due to our location having own transport is ideal.

**Package includes**:
**Salary**: £18,000 to £25,000 depending upon experience in line with job description.

**Pension**: Nest - Employer Contribution 3%, Employee Contribution 5%.

**Health Care**:Aviva Health - Full policy document available.

**Holidays**: 28 including Bank Holidays.

**Working hours**: Monday - Friday 9.00am to 17.00pm.

**Training**:all product and internal software systems training will be provided.

**Additional Benefit**:access to cycle to work scheme.

**Duties and Responsibilities**
- Assist the sales manager in day-to-day sales enquiries.
- Aftersales follow ups.
- Generate quotes for sending to customers and prospects.
- Speak to suppliers to attain pricing and information ready for quoting.
- Update and maintain the companies CRM and sales pipeline software.
- Contact new companies for new sales enquiries.
- Creation of orders in sage in preparation for sales administrators to send.

**Additional tasks that could be incorporated into role if previous experience**
- Help manage the updating business social media accounts.
- Updating pricing on websites.

**About You**
- Excellent organisational skills with the ability to prioritise the variety of tasks in a given day.
- IT literate with working knowledge of Microsoft Windows including Excel & Outlook.
- Ability to use your own initiative but also work as part of the team.
- Excellent interpersonal and customer service skills.
- A polite and excellent phone manner is essential.
- Attention to detail is key given nature of work and data entry.
- Excellent written communication skills.

This job description is not exhaustive and from time-to-time additional tasks may be required in line with business need.

Pay: £18,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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