Customer Service Operative

5 months ago

Torquay, United Kingdom The Cavanna Group Full time

About the job

**Customer Service Operative**
**Torquay, Devon (with occasional visits to our sites as and when required)

**About Us**

With a rich history dating back to 1923, Cavanna Homes is the South West’s largest independent house builder. We are family owned and construct beautiful new homes that customers love.

We are now looking for a Director of Sales & Marketing to join our team on a full-time, permanent basis.

**The Benefits**
- Competitive salary
- Discretionary annual bonus
- Electric or hybrid company car or car allowance
- 25 days’ holiday + bank holidays, additional holidays awarded for length of service
- Holiday purchase scheme - purchase up to an additional week of holiday
- 6% employer pension contributions
- Private healthcare for yourself and family
- Medicash health cashback scheme
- Life assurance (3x annual salary)
- Cycle to work scheme up to the value of £3,500
- Discount on purchase of a Cavanna Home

This is a brilliant opportunity for a qualified and experienced tradesperson to join our leading company.

In this engaging role, no two days will be the same as you carry out a variety of practical work, utilising your expert skills to ensure that residents have safe and comfortable homes to live in.

**The Role**

As a Customer Service Operative, you will carry out general maintenance works and minor repairs to our properties.

Ensuring work is completed to a high standard and in a safe and cost-effective manner, you will conduct a range of work, including painting, drylining, carpentry, window adjustments, carpet repairs and mastic and silicone renewal.

You will ensure that required materials are readily available or an order has been placed prior to attendance and use the mCare app to report job outcomes back to the office team.

**About You**

To be considered as a Customer Service Operative, you will need:

- Experience working in a trade-based role
- General construction experience
- Experience working with customers
- Knowledge of NHBC standards
- A qualification in a trade such as carpentry or drylining
- A full, valid driving licence

Cavanna Homes is an equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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