Customer Service Advisor

4 months ago


Torquay, United Kingdom Connells Group Full time

We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** teams in **Torquay** and **Paignton.**

As our** Customer Service Advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a **Lettings Negotiator**.

**What’s in it for you as our customer service advisor?**
- Industry leading **training and development**:

- Demonstrable **career** ladder
- Opportunities for **progression**:

- **Supportive**, **rewarding** and **fun** environment
- Team** incentives**:

- Understanding of **operations** within an estate agency business

**Key responsibilities of a customer service advisor.** The main purpose of your role is to **support** the lettings team within the office with **administrative** duties. This will involve being the first point of contact for **customer enquiries** both in branch and over the phone and ensuring clients are kept informed through the lettings process.

**Skills and experience required to be a successful customer service advisor**
- Preferably experience with **handling incoming and outgoing calls** in volume
- Customer focussed and comfortable in a client facing role
- **Resilient**, **positive**, **numerate**and **detail oriented**:

- **Organised** **and able to **prioritise** workload in a faced paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written **communication** skills

Established over 65 years ago, **Miller Countrywide **is one of the largest and best-known residential estate agencies in the South West of England. We deal with all aspects of the property market, whether you are buying, selling, renting or letting, from land and new homes, to property management.

EACW03932

Job Reference: EACW03932



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