Customer Accounts Service Advisor

3 weeks ago


Torquay, United Kingdom Tolchards Full time

**Job Overview**:
An exciting opportunity to join our busy Customer Accounts Department
- **Location**:Torquay
- **Hours of Work**: Monday - Friday 8:30 - 17:00
- One in four Saturday mornings (3.5 hours)

**Reporting to**: Commercial Credit Director

**Purpose**:

- Assisting our 2000+ customer base with queries and payments
- Supporting the Credit Director
- Assist the company in its overall objectives.

**Main Duties**:

- Processing customer payments by telephone, bank transfer and cash
- Creation of new customer accounts
- Maintain customer master file.
- Maintain and process direct debits - multiple weekly and monthly.
- Daily payment reconciliations
- Review and manage all incoming customer electronic payments.
- Retrospective Loan Database
- Procure Wizard Online Customer Portal
- Ad Hoc project management
- Daily internal and external customer queries and resolution

**The successful applicant will need to demonstrate**:

- _Excellent communication and have a tenacious approach to problem solving for our internal and external customers._
- _Ability to work at pace and deal with a high volume of queries._
- _Have customer service experience._
- _Confident telephone manner_
- _Ability to reconcile accounts with an analytical approach._
- _Ability to work solely and as part of the team._

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Credit Control: 1 year (required)
- Accounts receivable: 1 year (required)

Licence/Certification:

- ATT Qualification (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Torquay, United Kingdom DG Partnership Ltd Full time

    **Customer Service Advisor - £18,525 - £21,477.25 + Benefits - Torquay, Devon** **The Role Are you ready to put your people skills to the test and become the superhero of customer satisfaction? If so, we want you! As one of the leading insurance Brokers in the Southwest, we specialise in a range of commercial and personal insurance products and have an...


  • Torquay, United Kingdom Connells Group Full time

    We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** teams in **Torquay** and **Paignton.** As our** Customer Service Advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress...


  • Torquay, United Kingdom Miller Full time

    Customer Service Advisor We’re looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton. As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the...


  • Torquay, United Kingdom Miller Full time

    Customer Service Advisor We’re looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton. As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the...


  • Torquay, Torbay, United Kingdom Wise Employment Group Full time

    Customer Service Advisor's urgently required Minimum 6 months - £10.19 per hour - Weekly Paid - 37 hour week - flexi time 7.30am - 5.30pm Mon to Friday. Full Training Given. Working in the middle of Torquay. Immediate start We have an exciting Opportunity to help the public with their Council Tax Rebate claims. Taking calls and emails from the public,...


  • Torquay, Torbay, United Kingdom Connells Group Full time

    We're looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton.As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a Lettings...


  • Torquay, Torbay, United Kingdom Miller Countrywide Full time

    Job Description We're looking for a Customer Service Advisor to support our fantastic Lettings teams in Torquay and Paignton. As our Customer Service Advisor you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to...


  • Torquay, United Kingdom Tolchards Full time

    **Job Overview**: An exciting opportunity to join our busy Customer Accounts Department - **Location**:Torquay - **Hours of Work**: Monday - Friday 8:30 - 17:00 - One in four Saturday mornings (3.5 hours) **Reporting to**: Commercial Credit Director **Purpose**: - Assisting our 2000+ customer base with queries and payments - Supporting the Credit...


  • Torquay, United Kingdom Kream Motor Recruitment Ltd Full time

    A **customer services specialist** is required to join a Torquay based main dealer who represent a well-known quality brand; one of the best-selling in the UK. In the role of a **SERVICE ADVISOR**, you will be responsible for providing customers with an excellent standard of care whilst conducting all activities at the service department front desk: -...

  • Service Advisor

    2 weeks ago


    Torquay, Torbay, United Kingdom Perfect Placement Full time

    Service AdvisorWell-Established Volume Main Dealership Environment £26,000 Basic Salary £45,000 OTE, Uncapped Fantastic group that promote from withinWe are currently advertising on behalf of an Automotive volume dealership group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Torquay area.Our Motor...

  • Service Advisor

    2 weeks ago


    Torquay, United Kingdom Perfect Placement Full time

    Service AdvisorWell-Established Volume Main Dealership Environment £26,000 Basic Salary £45,000 OTE, Uncapped! Fantastic group that promote from within!We are currently advertising on behalf of an Automotive volume dealership group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Torquay area.Our Motor...

  • Service Advisor

    2 weeks ago


    Torquay, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Well-Established Volume Main Dealership Environment £26,000 Basic Salary £45,000 OTE, Uncapped! Fantastic group that promote from within! We are currently advertising on behalf of an Automotive volume dealership group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Torquay area.Our Motor...

  • Service Advisor

    1 month ago


    Torquay, United Kingdom JL Recruitment Full time

    **JL Group is currently looking for a Service advisor to join one of our clients Dealerships. We are looking for an experienced service advisor/ Senior service advisor who has their sights set on management.** **Salary**: £22k - £28k per year + bonus + commission What we are looking for: You will act as liaison between customers and the workshop,...

  • Service Advisor

    2 weeks ago


    Torquay, United Kingdom Yeomans Limited Full time

    SERVICE ADVISOR - YEOMANS CITROEN TORQUAY We are currently looking for a highly motivated Service Advisor to join our growing team at Yeomans Citroen Torquay. - At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers...

  • Customer Advisor

    2 weeks ago


    Torquay, Torbay, United Kingdom Pavers Shoes Full time

    Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a 'can do' attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Advisor

    3 weeks ago


    Torquay, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 23 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Torquay** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...


  • Torquay, United Kingdom Pavers Full time

    We have a part time Temporary Customer Advisor opportunity to join our Pavers team in Fleet St, Torquay, on a 12 hours per week temporary contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Service Advisor

    3 weeks ago


    Torquay, United Kingdom EQ Recruit Full time

    We have an outstanding opportunity for an extremely professional, dedicated and successful Automotive Service advisor to join our client’s award winning, multi franchise, aftersales department. This would be representing one of the areas top performing dealer groups offering long term career prospects and stability along with continuous personal...

  • Customer Advisor

    4 weeks ago


    Torquay, United Kingdom B&Q Full time

    **About the role** **Full time - 39 hours per week** **Outdoor & Gardening Department** **Permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.10 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Customer Advisor

    4 weeks ago


    Torquay, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week** **3 Month fixed term contract** **Flooring and Tiling Department** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.10 per hour (rising to £10.60 from April 1st)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...