Service Advisor
6 days ago
About the Role:
The Service Advisor role at Kream is a key position that requires building strong relationships with customers. As the relationship manager between the customer and the workshop, you will ensure customer satisfaction levels are outstanding.
Key Responsibilities:
- Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
- Upselling additional products and following up with the customer to ensure they are happy with the work carried out
- Previous customer-facing service experience is essential for this role
Requirements:
- Customer focus, relationship maintenance, and communication skills are of paramount importance
- Ability to work in a fast-paced environment while meeting targets and deadlines
- Full driving license without excess penalty points
What We Offer:
On-going training opportunities, career progression, and a range of benefits make this a great career path for the right candidate.
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