Service Advisor

3 weeks ago


Torquay, Torbay, United Kingdom Kream Full time

About the Role:

The Service Advisor role at Kream is a key position that requires building strong relationships with customers. As the relationship manager between the customer and the workshop, you will ensure customer satisfaction levels are outstanding.

Key Responsibilities:

  • Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
  • Upselling additional products and following up with the customer to ensure they are happy with the work carried out
  • Previous customer-facing service experience is essential for this role

Requirements:

  • Customer focus, relationship maintenance, and communication skills are of paramount importance
  • Ability to work in a fast-paced environment while meeting targets and deadlines
  • Full driving license without excess penalty points

What We Offer:

On-going training opportunities, career progression, and a range of benefits make this a great career path for the right candidate.


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