Accommodation Domestic Abuse Advisor

**About us**

We are professional, agile and our goal is to Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and also provide IDVA and Children and Young People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across Greater Manchester..

**TDAS Values**

Innovative: introduce new ideas, are creative and foreword thinking.

Collaborative: work in partnership with key stakeholders to enable people to achieve a defined & common purpose

Openness: create an open culture, provide transparent reporting, good fundraising and governance.

Person centred: provide coordinated, personalized and enabling services to everyone

Empowering: empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

**Purpose of the role**

To provide a specialist trauma-informed support service for those adults who are residing in TDAS Accommodation, homeless/at risk of homelessness working with multiple agencies supporting their multiple needs. The Post holder will work collaboratively with partners to provide expert advice for adults in refuge, temporary and supported accommodation and support adults who have resettled in the community to maintain their tenancies and stay safe, preventing them from becoming homeless.

You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging each individual person experiencing domestic abuse to make choices in order to determine their own future.

**Main Duties**
- Provide specialist trauma-informed 1-2-1 support for adults in Refuge, Move on and Supported Accommodation across Trafford including both practical and emotional support and safety planning
- To provide move on support for families and individuals as they leave the accommodation service - this could be planned or unplanned.
- Support the delivery of Domestic Abuse Awareness Training for all housing and support staff throughout the partnership
- Delivery of TDAS True Colours; DA Programme for survivors of Domestic Abuse to enable them to break free, move on with their lives and break the cycle of abuse
- Provide trauma-informed interventions and relapse prevention methods for those adults at risk of homelessness, with the greater complexity of need and a history of trauma
- To network and liaise with all relevant agencies regarding the emotional, developmental and practical needs of adults, children and young people for whom TDAS is providing a service
- To undertake checks ensuring all Health & Safety requirements are complied with
- Effective Case Management - to record in detail, notes and minutes of all meetings and appropriate discussions with service users
- To actively participate in the development, delivery and reporting of targets, outcomes and outputs in order to comply with funding reports
- To plan and effectively manage own workload, working on own initiative (often in a crisis situation)
- To keep accurate, factual and appropriate daily recordings
- To complete initial and on-going risk assessments and support plans for all service users
- To be a flexible team player supporting colleagues as and when necessary
- To work to promote and support the development of TDAS by being a positive ambassador at all times with colleagues, service users and external agencies
- Undertake any other reasonable duties as requested by the Senior Leadership Team, CEO and Board of Trustees, commensurate with the grade and job title of this post
- To comply with and work within the standards laid down within the bounds of all of TDAS’s Policies and Procedures and Guidelines
- Ensure all survivors are made aware of the services available under the Home Fire Risk Assessment and making appropriate referrals to the Fire Service
- Provide a safe and secure environment, when meeting any service user, in which their physical, emotional, intellectual and social wellbeing is promoted.
- Access regular feedback to improve information, advice and support services offered to individuals
- To be fully aware of and implement, as appropriate, Child Protection, Safeguarding, Policies and Procedures in accordance with TDAS’s and Trafford Council policies.
- Work in partnership with and actively network with adults, staff, statutory, voluntary and community organisations to promote the welfare and well being of each individual person offered a service by TDAS.
- Play an active part in the promotion, running and delivery of work undertaken with professionals and service users living in the Refuge and Tier 2 accommodation e.g. Women’s Groups, True Colours, Back to Me, Brighter Futures, Advice